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Paladin Security
Seneca Polytechnic - (Temp) Field Training Officer.Paladin Security • North York, Ontario
Seneca Polytechnic - (Temp) Field Training Officer.

Seneca Polytechnic - (Temp) Field Training Officer.

Paladin Security • North York, Ontario
2 days ago
Job type
  • Full-time
Job description

Overview

Job Skills / Requirements

Position: Full Time (Temp)Field Training Officer (FTO)

Location: Seneca Polytechnic (All Campuses, as required)

Hours: Monday to Friday (0800 - 1600) *may fluctuate based on needs of the business

Position Overview

At Seneca, learning is at the core of everything we do—including security. As a Field Training Officer, you’ll be empowered to train, mentor, and inspire the next generation of campus security professionals, using real-world scenarios and the latest best practices. FTOs directly shape the quality and culture of the security team, ensuring every guard and leader is equipped for success on campus and beyond.

Key Responsibilities

  • Deliver structured onboarding and site-specific training to all newly hired security staff during their probationary period (first 90 days)
  • Ensure completion of all required online training from both the security provider and Seneca Polytechnic
  • Conduct scenario-based training aligned with current campus trends, risks, and recurring incidents
  • Provide hands-on coaching, mentoring, and real-time corrective instruction
  • Conduct formal evaluations of trainees and document performance outcomes
  • Track training progress and report KPI-related findings to the ECM
  • Monitor employee performance during probation and flag deficiencies early
  • Support supervisors during probationary reviews, post-incident assessments, and remedial training
  • Ensure all guards are properly licensed, uniformed, and equipped with required PPE and tools
  • Verify training compliance with contractual, legislative, and client requirements
  • Report all training deficiencies, licensing issues, or compliance concerns to the ECM and Security Services Administrator
  • Work proactively with Team Leads and Campus Supervisors to address training gaps and guard limitations
  • Assist with training delivery during staffing constraints or operational surges
  • Debrief major incidents and develop targeted training material to address identified gaps
  • Report all health and safety concerns through appropriate administrative channels
  • Maintain strict confidentiality regarding personnel matters, investigations, and sensitive information
  • Represent the security program with professionalism and strong customer service skills
  • Perform other duties as assigned in support of campus security operations

Qualifications & Requirement

  • Minimum 2 years of security experience, preferably in a campus, institutional, or multi-site environment
  • Legally Authorized to work in Canada
  • Valid Ontario Security Guard Licence
  • Valid First Aid & CPR certification
  • Strong written and verbal communication skills
  • Demonstrated ability to coach, evaluate, and correct performance
  • Previous training, coaching, or supervisory experience
  • Post-secondary education in a related field
  • Experience with KPI tracking, evaluations, or training documentation
  • Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
  • Applicants lacking these certifications can opt into Paladin's UoF/MOAB certification program prior to their onboarding training
  • Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

  • Your paycheck, on your schedule – daily pay offered

Certification Requirements (All)

Use of Force in Class Training
Authorized to legally work in Canada
Management of Aggressive Behaviour (MOAB)

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Seneca Polytechnic - (Temp) Field Training Officer. • North York, Ontario

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