Senior Product Manager, Hybrid Cloud, Modern Applications

Job Description

What’s the Opportunity?

As a Senior Product Manager in the Zephyr Hybrid Cloud, Modern Applications team, you will play a pivotal role in shaping RBC’s hybrid cloud strategy by enabling teams across the enterprise deploying to RBC’s cloud platforms. In this role, you will collaborate with highly competent cross‑functional teams, managing customers and stakeholders asks to prioritize the work that best moves RBC forward. Coordinating Cloud Engineering, Security, Governance and Operations, you will ensure seamless delivery of scalable, secure, and efficient cloud services. Your leadership will drive the adoption of hybrid cloud technologies, enabling RBC to meet its business objectives while maintaining operational excellence.

What will you do?

Product Strategy and Roadmap

• Execute the product vision, strategy, and roadmap for the hybrid cloud infrastructure control plane
• Align product goals with RBC’s broader TI strategy and objectives.
• Prioritize features and initiatives based on customer needs, business impact, and technical feasibility.
• Shape the internal product practice by identifying enhancements and developing new processes

Stakeholder Collaboration

• Act as the primary liaison between technical teams (Cloud Engineering, Governance, Operations, Delivery) and business stakeholders.
• Lead discovery sessions to gather customer requirements and collaborate with Engineering Leads to ensure alignment with technical deliverables.
• Facilitate cross‑team collaboration to address dependencies and unblock issues.

Delivery and Execution

• Oversee the end‑to‑end delivery of hybrid cloud solutions, ensuring adherence to requirements, timelines, budgets, and quality standards.
• Manage the product backlog, including defining acceptance criteria to facilitate clear epics, and user stories.
• Build and prioritize work to enhance baseline metrics of organizational objectives and key results.

Innovation and Continuous Improvement

• Identify opportunities to enhance the usability, stability, and security of hybrid cloud platforms.
• Demonstrate curiosity and an eagerness to learn new technologies as well as product management practices.

Operational Excellence

• Ensure operational readiness by defining SLIs, SLOs, and incident management processes.
• Collaborate with Cloud Operations and SRE teams to maintain platform reliability and scalability.
• Develop and maintain comprehensive documentation, including user guides and runbooks.
• Support the development of regulatory evidence to demonstrate compliance with RBC standards.

What do you need to succeed

Must‑Have

• Proven experience in product management, with a focus on cloud infrastructure, platforms, or related domains.
• Strong understanding of Software Development and Delivery cycles, with experience in hybrid cloud technologies, including Kubernetes, OpenShift, and Azure‑AKS and AWS‑EKS platforms.
• Experience with Agile methodologies (Scrum, Kanban, SAFe) and Agile practices, including backlog management, estimation, sprint planning.
• Excellent communication and stakeholder management skills.
• Ability to analyze complex technical and business problems and deliver innovative solutions.
• Familiarity with DevOps practices, CI/CD pipelines, and infrastructure as code (e.g., Terraform, Ansible).

Nice‑to‑Have

• Hands‑on experience working alongside Kubernetes cloud platforms or platform engineers.
• Knowledge of security and compliance frameworks for cloud platforms.
• Experience with cost management and optimization in cloud environments.
• Familiarity with monitoring and observability tools (e.g., Splunk, Dynatrace).
• Background in financial services or other highly regulated industries.
• Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert).
• Understanding RBC’s internal compliance requirements such as navigating Archer, LASS and IAM principles.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.
• Opportunities to do challenging work, including leveraging AI and SRE principles to drive innovation and operational excellence.

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