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Tundra Technical Solutions
IT Monitoring & Event Management LeaderTundra Technical Solutions • Toronto, ON, Canada
IT Monitoring & Event Management Leader

IT Monitoring & Event Management Leader

Tundra Technical Solutions • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description
Drive IT infrastructure excellence as the Monitoring & Event Management Lead at ServiceNow. This senior position is focused on enhancing system performance and overseeing event management initiatives across the enterprise. You will lead efforts in implementing and optimizing ServiceNow’s monitoring capabilities. Your influence will shape strategies while managing stakeholder relationships to meet the organization’s evolving IT demands, ensuring a seamless modernization journey. Key Responsibilities: • Lead the IT infrastructure monitoring & event management team • Manage the transition from existing tools to ServiceNow solutions • Integrate third-party monitoring tools with ServiceNow effectively • Develop monitoring dashboards and reports for insights • Oversee team supervision, coaching, and performance evaluations Requirements: • Significant experience in IT infrastructure event management • Expertise in ServiceNow Event Management configuration • Knowledge in integrating APIs and external tools • Mandatory ServiceNow certification in relevant areas • Leadership experience in managing technical teams Elevate your career by driving IT operational excellence and modernization with ServiceNow. #J-18808-Ljbffr
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IT Monitoring & Event Management Leader • Toronto, ON, Canada

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