Job DescriptionSite Reliability Engineer – APM, Dynatrace, ObservabilityLocation • Toronto, ON
• Hybrid – 2 days in office per week
Required Skills
• Strong Day 1 expertise in Dynatrace, including:
• DQL
• Gen3 Dashboards
• Traces / Grail
• ActiveGate and Plugins
• SRG / Workflow Development
• BizEvents
• Hands-on experience with APM and observability platforms (Dynatrace or equivalent), with the ability to instrument, analyze, and troubleshoot distributed applications.
• Deep troubleshooting expertise using observability signals (Metrics, Events, Logs, Traces – MELT) to identify root causes across complex, multi-layer end-to-end environments.
• Strong foundation in Observability fundamentals (MELT).
• Expert-level dashboard design, including UI/UX best practices.
• Extensive experience troubleshooting performance and non-functional issues.
• Strong expertise in AWS Observability, including:
• CloudWatch
• Application Signals
• Metrics, Logs, and Traces
• AWS Lambda
• API Gateway
• Development experience with:
• Python
• Ansible
• AWS Lambda
• Amazon ECS
• Azure Functions
• Understanding of AI-based system fundamentals, including how AI systems are built and monitored.
RequirementsSailpoint