CIAM (Customer Identity and Access Manager), Standard and Controls

Description

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Job Summary

You will support the development, maintenance, and ongoing effectiveness ofCIAM Standards and control requirementsthat govern how customer identity and authentication controls are designed and implemented across the Bank.
Your work ensures CIAM standards areclear, risk‑based, implementable, and defensible— enabling consistent adoption by Product and Technology teams while meeting regulatory and audit expectations.

Department Overview

Purpose
CIAM Standards and Control Design establishes and maintains the control requirements that define how customer identity, authentication, and access protections are implemented across platforms, channels, and lines of business. This function ensures standards remain aligned to risk, regulation, and evolving threat landscapes while remaining practical for delivery teams.

People
You will work closely with CIAM Product and Platform teams, Architecture, Engineering, Governance & Control partners (1B), Threat Intelligence, Fraud, BISOs, and Audit/Risk stakeholders to ensure standards are understood, adopted, and sustained.

Presence
Our standards underpin customer authentication and identity controls across digital channels, third‑party integrations, and multiple regulatory environments.

Key Accountabilities / Responsibilities

• Maintain and evolve CIAM Standards, control requirements, and supporting guidance in alignment with risk appetite, regulatory expectations, and industry best practices.

• Translate regulatory, audit, and risk themes into clear, actionable CIAM control requirements.

• Partner with CIAM Product, Engineering, and Architecture teams to ensure standards are implementable and aligned with platform capabilities.

• Support interpretation of CIAM standards for application teams, including clarification of requirements, intent, and acceptable implementation patterns.

• Assess proposed exceptions, design deviations, or time‑bound risk acceptances related to CIAM standards and provide risk‑based recommendations.

• Monitor emerging threats and regulatory feedback to inform standards updates and control uplift priorities.

• Support governance forums by preparing materials that articulate control intent, rationale, and risk trade‑offs.

• Contribute to periodic reviews and off‑cycle updates of CIAM standards to address material risk or regulatory change.

• Maintain traceability between CIAM standards, enterprise policies, and external regulatory expectations.

Required Qualifications

• 5+ years of experience in risk management, control design, governance, or technology standards in a regulated environment

• Experience developing, interpreting, or maintaining technology or security standards

• Strong understanding of risk‑based control design and governance concepts

• Ability to translate technical and regulatory concepts into clear written requirements

• Strong stakeholder management and communication skills, including engagement with senior partners

Preferred Qualifications

• Experience in financial services, digital identity, authentication, or access management domains

• Familiarity with regulatory frameworks (e.g., OSFI, OCC, NIST) as they relate to security controls

• Experience working with architecture, engineering, or platform teams

• Exposure to exception management, standards governance, or control lifecycle management

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet