Job Description
As an Accelerated Management Development Program Trainee, you will learn every aspect of how our business operates – from customer relations, sales, pricing, accounting, business development, health, and safety, conducting effective negotiations to employee development. You will receive guidance, mentoring, and support from current managers and teammates within a region and across Canada to build a successful career at EMCO as a Profit Centre Manager at an accelerated pace. Profit Centre Managers at EMCO have full autonomy and discretion to run our Profit Centre locations and make local / regional business decisions that are right for their team, market, and customers.
Additional duties will include :
- Defining goals and strategies to grow market share and share of customer wallet within a defined market segment
- Identifying location network opportunities as well as acquisition candidates
- Setting high expectations and raising standards of performance
- Ensuring quality of customer service and ongoing measurement of customer loyalty including monitoring satisfaction with products and services, complaint resolution and communication
- Supporting the business planning process (forecast reviews)
- Providing information on customer / competitive intelligence
- Assist the Regional Manager in : Development of a common vision — Engage Profit Centre Managers and draw upon the team to develop a common visionDevelopment and application of a regional strategy – Build a strategy designed to differentiate EMCO amongst competitorsInspirational leadership — Develop and promote a culture of high expectations, a winning attitude, strong team dynamics, pride in achievements, fun and collaboration; create a culture which will encourage generation of new ideas, challenging the status quo and active sharing of informationCustomer relationship management – Develop and maintain strong relationships with our customer baseBusiness and financial performance – Assist in developing increases in top and bottom-line performance with a view to achieving consistent and sustainable improvements in results and a track record of performance
Qualifications
College and / or University degreeA minimum of 5 years of relevant business experience – preferably within the wholesale / distribution sector with an organization that sells to small and medium-sized, owner-operated businesses through a multi-branch networkPossess excellent general management and strategic business management skills coupled with strong operational financial acumenExperience in a role with P&L responsibility and have a proven track record of building business and improving financial performance; a strong sales orientation is requiredA strong coach and mentor with an excellent judge of people and talentAbility to identify and address gaps in performance appropriately, making tough decisions when necessary and providing the necessary support and development to enable people to achieve their full potentialAn excellent relationship builder with a strong sense of protocol balanced with an informal yet credible styleAdditional Information
Salary Range - $55,000-$70,000