Program Manager - IT III

The Program Manager – IT III plays a key leadership role within the Group Benefits Engineering Team. This individual will lead technology engineers and professionals across multi-disciplinary initiatives, driving the implementation of innovative, customer-focused software solutions. With a focus on cloud infrastructure, regulatory compliance, and agile engineering practices, this role is essential in delivering high-quality, scalable technology that supports both customers and internal teams. The ideal candidate is a forward-thinking technical leader passionate about empowering teams and driving successful product delivery.

Key Responsibilities

• Lead cross-functional technology teams across multi-squad initiatives, including technical and regulatory projects.
• Oversee and coordinate implementation plans to meet program-level goals and targets.
• Develop and maintain reusable technical patterns and documentation for long-term support and compliance.
• Collaborate with domain experts to align engineering efforts with Manulife’s broader technology strategy.
• Translate complex, multi-disciplinary business requirements into clear, actionable technical specifications.
• Evaluate existing technologies and redefine standards to ensure alignment with emerging needs.
• Redesign process flows in collaboration with partner teams when necessary.
• Monitor emerging technologies and policy trends to anticipate their impact on current systems and future development.

Required Qualifications

Preferred Qualifications (if any)

Certifications (if any)

Educatio n

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