Manager, Environmental Services, Senior's Health Center - FT (J0526-0297)

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Manager, Environmental Services
The Manager, Environmental Services is accountable to the Director, Facilities and Support Services for managing and directing the activities and quality of Environmental Services and Facility Operations for Seniors’ Health Centre (SHC); ensuring the services are delivered compliance with all codes, standards, regulations, laws, and bylaws applicable to Long-Term Care Homes as well as North York General Hospital and Accreditation standards. All roles are essential in providing a safe and healthy environment for residents, staff, physicians, volunteers and others by ensuring that health and safety policies are followed.

On a practical level, you will

• Responsible for Compliance of All Life Safety Systems, emergency preparedness procedures at SHC based on what is provided by the Fire and Life Safety Officer who is responsible for the coordination of all aspects of fire safety, prevention, and related emergency preparedness programs for all NYGH sites including Seniors Health Centre
• Standardized Maintenance program; Preventive and Demand Maintenance, capital replacement at SHC
• Manage the Housekeeping and Laundry services, including policies and procedures compliance with MOHLTC requirements at SHC
• Quality Improvement and Risk Management of environmental services at SHC
• Human Resources Management of environmental services at SHC
• Human Resources Management of environmental services staff at SHC includes hiring, coaching/leading, performance management and termination in coordination with Human Resources
• Establishes and maintains an effective quality and risk management system to ensure legislative regulations and standards are met
• Ensures that all Fire Safety Inspections are completed & oversees scheduling, completion and follow up to all fire drills
• Ensures high standards in completing outside work such as gardening, cutting grass, maintaining patio areas, removing snow and sanding or salting as required
• Develop and sustain operational plans for the effective operation of the housekeeping, laundry and maintenance department
• Departmental leadership, planning, human resources, budgeting and coordinating activities.
• Maintenance of legislated records relating to areas of responsibility
• Development and implementation of departmental standards, policies, procedures and guidelines.
• Ensuring compliance with established service standards.
• Implementing a quality improvement program.
• Monitoring and continuously enhancing staff performance.
• Monitor and evaluate staffing patterns and work schedules in accordance with the annual budget and with Collective Bargaining Agreements
• Ability to provide educational training sessions to staffing compliment

Qualifications

• A post-secondary degree or diploma
• knowledge of evidence-based practices and prevailing practices relating to housekeeping, laundry, and maintenance
• Computer skills including Excel/Word/Outlook
• Long-term Care experience is preferred
• A minimum of three years’ experience in a managerial capacity
• Knowledge of evidence-based practices and prevailing practices relating to housekeeping, laundry, and maintenance systems operating under the LTC Act regulations
• Successful completion Fire Safety Planning Training for Owners and Operators is required
• Fundamental knowledge of infection prevention and control is required
• Core certification under the Occupational Health and Safety Act is required
• Engineering or trades background preferred
• Quality Improvement experience or training is preferred
• Health and Safety Certification (Level 1 and 2) and WHMIS training to ensure WHMIS labeling and MSDS sheets are maintained and up to date for all three departments
• Understanding of budget/payroll and scheduling
• Proven customer service skills
• Excellent interpersonal and problem solving skills
• Able to work in a fast paced changing environment
• Must be adaptable and flexible
• Excellent written and oral communication skills

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Regular position, with 8 hours shifts, day shifts in the Environmental Services, Seniors’ Health Centre. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca
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