Consultant/Senior Consultant, Records Management

Job Type: Permanent
Work Model: Hybrid
Reference code: 132896
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Montreal, QC

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Advance records and information management initiatives that build the trusted, well-governed information foundation required for AI readiness.

What will your typical day look like?

As a Consultant or Senior Consultant, you will help clients modernize records and information management by designing technology-agnostic information architectures that support AI readiness, digital transformation, regulatory compliance, and the creation of reliable records of business activity. You will contribute to current‑state assessments, future‑state design, and implementation activities across information governance, information architecture, and content migration. Working alongside experienced practitioners, you will support platform‑enabled solutions, prepare client‑ready deliverables, participate in workshops, and collaborate closely with clients and project teams to deliver practical, defensible outcomes across strategy, implementation, migration, and governance initiatives.

About the team

Our Intelligent Content Solutions team helps clients with their end-to-end journey from information strategy and design through solution implementation, migration and ongoing operations. We help organizations modernize records and information management programs, reduce risk, and enable effective use of information through pragmatic governance, sound information architecture, and technology‑enabled solutions. You will work in a collaborative, multidisciplinary team alongside industry specialists and technology partners to deliver measurable outcomes, which are now increasingly centered on AI-enabled work and compliant information governance.

Enough about us, let’s talk about you

You are someone who is:

• Experienced in records and information management across digital and cloud-based environments, including classification, retention, disposition, and lifecycle management; a master’s degree, professional certification, or equivalent education or experience in information studies, library and information science, records management, information governance, or a related field is considered an asset, including CRM, IGP, CIP, or equivalent credentials.
• Knowledgeable in applying records and information governance principles within enterprise content platforms such as Microsoft 365 (SharePoint Online, Teams, OneDrive, Purview), OpenText (Content Server, xECM), Hyland (OnBase, Alfresco), and/or RecordPoint, aligned to business processes, security, and regulatory obligations.
• Able to support or lead records maturity assessments, gap analysis, and remediation planning in regulated or complex environments, contributing to information strategies, governance models, and implementation roadmaps.
• Familiar with content inventories, metadata models, file plans, and content migration considerations from a records perspective, including mapping, remediation, and defensible disposition during modernization initiatives.
• Comfortable applying records and information management concepts across a variety of technology solutions, translating requirements into practical, client-ready deliverables that support AI enablement and information actionability.

Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is an asset for this position in Quebec.

Total Rewards

The salary range for this position is $80,000 - $138,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.