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SPI Health and Safety
Customer Relations Coordinator (Internal post)SPI Health and Safety • SPI Blainville, 60 Gaston Dumoulin, Blainville, Quebec, Canada
Customer Relations Coordinator (Internal post)

Customer Relations Coordinator (Internal post)

SPI Health and Safety • SPI Blainville, 60 Gaston Dumoulin, Blainville, Quebec, Canada
1 day ago
Job type
  • Full-time
Job description
Looking to play a key role at the heart of the customer experience? Join us to support, train, and enhance our practices to deliver a WOW client experience! YOUR CHALLENGE• Collaborate with the customer service and branch teams to support them on a daily basis and actively contribute to the continuous improvement of our services. ️ YOUR RESPONSIBILITIES• Act as the go-to resource for partners via the supervisor line (8181–8182) and email;• Participate in onboarding and training new employees;• Coordinate training activities with our suppliers;• Support teams (calls, emails, chat) in their daily operations;• Contribute to optimizing processes and tools to deliver an outstanding customer experience. YOUR IMPACT• You make life easier for the teams;• You help create an exceptional customer experience;• You contribute to improving the way we do things. WHAT WE’RE LOOKING FOR IN YOU• Bilingual (French and English, spoken and written);• Minimum of 2 years of experience in customer service / client relations;• Strong analytical and problem-solving skills;• Comfortable working with CSD and Salesforce (strong asset);• Team player, detail-oriented, and positive attitude
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Customer Relations Coordinator (Internal post) • SPI Blainville, 60 Gaston Dumoulin, Blainville, Quebec, Canada

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