Clinical Research Coordinator

About WELL Health Diagnostic Centres

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 Ontario healthcare providers refer their patients to WELL Health Diagnostic Centres’ 50+ accredited locations for OHIP-covered cardiology, imaging, women’s health, telehealth, and sleep diagnostic services.

WELL Health Diagnostic Centres is a top employer of choice! We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work, Canada’s Top Growing Companies from The Globe and Mail, and the Consumer Choice Award.

Why Join WELL Health Diagnostic Centres?

• Compassionate & Connected Healthcare: Join a team of 1,000+ healthcare professionals across Canada dedicated to delivering excellent patient care while upholding the highest clinical standards.
• Employee Wellness: We support your overall work-life balance and offer full access to our group medical benefits and external wellness platforms to support you in thriving both personally and professionally.
• Competitive & Comprehensive Compensation: Enjoy competitive pay, extended health and dental benefits, paid time off, and exclusive perks through Perkopolis with 5,000+ discounts.
• Grow with a Leading Organization: With 60+ clinics across Canada and upcoming rapid expansion, you’ll have the opportunity to advance your skills and build a meaningful career.
• Collaborative & Supportive Culture: Work in a team-oriented environment with strong leadership, mentorship opportunities, continuing education support, training and development support, internal mobility, and clear pathways for career growth.

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Responsibilities will include but are not limited to:
• Function as part of a interdisciplinary, patient-focused team of professionals to ensure smooth and efficient facilitation of clinical trial activities
• Manage day-to-day activities of a clinical trial including screening and recruiting eligible participants, obtaining informed consent, collecting and managing study data and ensuring compliance with protocols and regulatory guidelines
• Initiate, manage, and coordinate submissions to Research Ethics Board and contracts for Legal Review
• Communicate with internal hospital departments to complete impact assessments, facilitate departmental research agreements and obtain institutional approvals
• Financial duties relating to clinical trial activities including budget development, invoicing and study-related patient reimbursements
• Establish, maintain and complete all essential documents in Investigator Site File (ISF) ensuring adherence to regulatory requirements
• Coordinate patient follow-up visit schedules as per study protocol and execution of all aspects of study visits including protocol specific assessments such as obtaining patient vitals, electrocardiograms and sample collection/processing
• Report Adverse Events/Serious Adverse Events as per protocol and sponsor requirements
• Liaise with sponsors as required
• Prepare for monitoring visits, audits and inspections
• Provide support to Site Operations Manager in tasks including but not limited to collection/reporting of institutional Key Performance Indicators, establishing clinical trial workflows and tools/templates
• Support implementation of a clinical trial management system

Qualifications:
• Minimum 3 years of clinical research experience in a hospital setting or clinical research setting
• Bachelor's degree in health-related field required, Master's degree is an asset
• Recognized certification in clinical research (ACRP or SOCRA) is an asset
• Training and experience or willingness to be trained in Phlebotomy/Venipuncture practice required
• Demonstrated knowledge of research regulations and guidelines (ICH/GCP, Health Canada, Tri-Council Policy, Declaration of Helsinki, etc.)
• Proficiency in computer skills (Microsoft Office: Word, Excel, PowerPoint, Adobe)
• Experience with Clinical Trial Management Systems and Electronic Data Capture systems an asset
• Strong oral and written communication skills
• A "can do" attitude: Flexibility to work in a complex environment with ability to multitask and prioritize to meet deadlines
• Demonstrates initiative and the ability to work effectively both independently and as part of a team

WELL Health Diagnostic Centres does not use artificial intelligence-assisted tools as part of the recruitment process.

This role is for an existing vacancy. The expected hiring range for this role is from $100,000 to $120,000 annually. Final compensation is determined based on market location, job-related knowledge, skills, experience level, and internal equity. Candidates with significantly more experience may be considered at a higher level with adjusted compensation for certain roles.

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WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WELL Health Diagnostic Centres is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources.