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Power Staffing Solutions
Manufacturing Program ManagerPower Staffing Solutions • Toronto, CA
Manufacturing Program Manager

Manufacturing Program Manager

Power Staffing Solutions • Toronto, CA
14 hours ago
Job type
  • Full-time
Job description
Position Overview We are seeking an experienced Manufacturing Program Manager to lead customer programs from project launch through production, delivery, and ongoing account support within a precision manufacturing environment. This role is responsible for managing strategic customer relationships and coordinating cross-functional execution across engineering, production, quality, purchasing, and supply chain teams. The successful candidate will drive program performance, customer satisfaction, on-time delivery, profitability, and continuous operational improvement. The ideal candidate is highly organized, technically knowledgeable, customer-focused, and comfortable operating in a fast-paced manufacturing setting. Key Responsibilities - Manage customer programs from initial launch through production and final delivery - Serve as the primary point of contact for customers regarding schedules, deliverables, updates, and issue resolution - Coordinate activities across engineering, production, purchasing, quality, and shipping departments - Develop and maintain integrated project schedules, KPI dashboards, milestone tracking, and reporting tools - Monitor program scope, timelines, costs, risks, and overall execution performance - Ensure customer requirements are clearly communicated and executed internally - Identify project risks proactively and implement corrective actions when required - Support quoting handoff, production planning, and design-for-manufacturing discussions - Track open action items and drive accountability across teams - Lead internal program reviews and customer status meetings - Assist with improving project management systems, reporting structures, and operational processes - Support continuous improvement initiatives focused on delivery, communication, quality, and customer satisfaction Required Qualifications - PMP Certification required - Minimum 5 years of experience within a manufacturing environment - Strong understanding of manufacturing operations, production scheduling, quality standards, and customer expectations - Experience managing multiple customer programs or projects simultaneously - Excellent communication, organizational, and stakeholder management skills - Ability to collaborate effectively with engineering, production, purchasing, and quality teams - Strong problem-solving skills with the ability to drive execution and accountability - Advanced proficiency with Excel, including pivot tables, dashboards, and reporting functions - Experience using ERP/MRP systems and project management platforms - Experience with Power BI, Tableau, Smartsheet, Monday.com, or similar tools is strongly preferred Preferred Experience - Background in metal fabrication, CNC machining, welding, sheet metal, mechanical assemblies, automation, aerospace, defence, medical devices, industrial equipment, or custom manufacturing - Familiarity with ISO 9001, AS9100, or other quality management systems - Experience interpreting engineering drawings, BOMs, routers, purchase orders, and production schedules - Experience supporting new product introduction (NPI), prototype-to-production programs, or custom manufacturing builds
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Manufacturing Program Manager • Toronto, CA

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