Entity: WELL Health Clinic Network Inc.
Job Title: Sr. Manager, Clinic Transformation — East & Analytics
Job Class: Full Time
Location: Ontario, Canada
Salary Range: $85,000 – $100,000 CAD per annum
About WELL Health Clinic Network
WELL Health Clinic Network is part of WELL Health Technologies, Canada’s largest outpatient medical clinic owner-operator and a leader in digital health. Our network supports physicians and clinic teams with technology-enabled tools, operational expertise, and administrative support so they can focus on delivering high-quality patient care.
The Role
This is a rare hybrid role that sits at the intersection of field leadership and data intelligence. You will lead CT’s Ontario portfolio — managing a team of Practice Engagement Specialists and owning performance across 45+ primary care clinics — while also building and owning CT’s national governance and analytics function: PowerBI dashboards, KPI frameworks, and the performance reporting that gives leadership real-time visibility across the entire network.
Most organizations separate these two functions. We are combining them deliberately. The person closest to what is happening in clinics is the best person to design the reporting that reflects it. If you are equally comfortable leading a difficult physician conversation and building a PowerBI dashboard from scratch, this role was designed for you.
What You Will Be Doing
Ontario Portfolio & Team Leadership
Own CT performance across Ontario’s 45+ clinics — every clinic has targets and you are accountable for themServe as the senior CT escalation point for Ontario physicians, clinic managers, and Ops LeadersOwn the Ontario M&A onboarding pipeline — new clinics assessed, sequenced, and activated without disrupting the existing portfolioGovernance & Analytics
Build and own CT’sPowerBIdashboards — clinic scorecards, portfolio health views, adoption trends, and EBITDA-linked performance indicatorsDesign CT’s national KPI framework and reporting cadences — giving the Director and leadership a real-time view across all provincesRun quarterly CT performance reviews — structured, data-driven, tied to clear actionsPartner with internal data teams to connect CT’s reporting to WELL Health’s broader data infrastructureWhat Success Looks Like
Ontario clinics are hittingtargetsand the team is ahead of the pipelineCT’sPowerBIdashboards are live, trusted, and used by leadership to make decisionsEvery Practice Engagement Specialist nationally has a real-time scorecardYou are known as the person who brings both field credibility and analytical rigourYou Have
Qualifications
5+ years in healthcare operations, digital health, analytics, or primary care managementDemonstrated ability to lead teams and own performance in a multi-site environmentStrongPowerBIproficiency— you build dashboards peopleactually useExperience designing KPI frameworks and performance reporting from the ground upStrong understanding of Ontario primary care workflows and physician dynamicsComfortable moving between field execution and analytical work in the same weekPreferred
Experience in a large clinic network, multi-site organization, or M&A-active environmentFamiliarity with Ontario FHO models and WELL Health tools (Ocean, Phelix,Accuro)Exposure to AI-driven analytics or data automation platformsWhy Join WELL Health
Own both the field execution and the analytics function — a combination that builds a career-defining skill setBuild CT’s governance function from the ground up with real influence over how it scales to 200+ clinicsWork directly with the Director with visibility into strategic decisions across the full CT organizationBe part of a growth engine — CT is central to WELL Health’s national expansion strategyCompetitive compensation and benefits packageThe salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.
WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.
This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.
WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada.
Want to read more about us: https://stories.well.company/
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Sr Manager, Clinic Transformation - East • Toronto, Ontario, Canada, M6K 1X9
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