Senior Consultant- Organization Change Management

Senior Consultant-OCM, Workforce Transformation

Infosys is seeking a Senior Consultant with Technology focused Organization Change Management, Communications, Learning, and/or Organizational Design experience within several of our focus industries.

Responsibilities include, but are not limited to:

• Support client engagement teams in Organizational Change Management (OCM), Learning, and/or Organizational Design services
• Lead a small team of analysts and consultants
• Responsible for gathering client data and providing analysis to support design of solutions
• Support development of work products following project guidelines, such as creating communications, end-user documentation and job aids
• Track program metrics and status
• Lead/facilitate client workshops to collaborate with clients and educate them through process
• Actively contribute your ideas to provide solutions for clients
• Support the growth of our Workforce Transformation practice by contributing to collateral development and methodology.
• The successful applicant will be able to demonstrate specific experience leading and delivering change programs for one or more of the following:
• Organizational Change Management / Training Curriculum and content design / Org. Design and/or Optimization
• ERP-enabled transformation programs (e.g., SAP, Oracle, PeopleSoft, SNOW)
• Major package software implementations (e.g., SFDC, MS Dynamics)
• Collaboration initiatives (SharePoint or other collaboration platforms)
• Digital commerce implementations/transformations
• Shared services, outsourcing, and managed services programs
• MA&D transformations

Responsibilities:

• Independently leading client meetings or change visioning workshops
• Building an OCM strategy / plan
• Identifying and managing stakeholders
• Leading culture and leadership analysis and gap/fit/action planning
• Designing and delivering communications in print, web, and talking points
• Analyzing and sharing "what's changing" information about the work and organization
• Managing development of training strategy and overseeing training delivery
• Designing new / revised jobs and organizations
• Aligning HR policies and practices with the new way of working
• Facilitating business implementation readiness through a network of client business representatives
• Leads substantial workstreams successfully; focuses on business impact as well results. Identifies and tracks output parameters
• Delivers accurate, clear, and concise messages that inform and frequently persuade audiences to take action
• Systematically breaks down complex problems or processes into manageable parts, using advanced techniques and charts
• Adapts to the needs of diverse audiences and/or complex situations

Required Qualifications:

• Bachelor’s degree or foreign equivalent required.
• At least 5 years of experience in Organization Change Management
• Live within 2 hours’ drive time or be willing to relocate to one of the following Infosys hub offices – Toronto, ON and Calgary, AB.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration.
• Ability to travel 4 days a week to multiple local, state and national client locations
• Strong verbal, written and interpersonal skills
• Ability to effectively analyze data, interview and metrics and communicate results to management
• Organized and able to work independently
• Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
• Desire to work in a global delivery environment working on large complex programs
• Use of all MS Office tools

Preferred Qualifications:

• Graduate degree preferred; Business Administration, Organizational Behavior and Development, Industrial Psychology, Instructional Design or other related fields
• Ability to interact at all levels of client organizations
• Can lead substantial workstreams successfully; focuses on business impact as well results
• Ability to build enduring relationships with Client team member
• Strong executive presence with excellent written and verbal communications skills
• Great listener who is humble yet confident with his/her abilities
• Strategic thinker who pays attention to detail, but isn’t afraid to roll up his/her sleeves and do what is required to get the job done
• Creative problem solver

Estimated annual compensation will be $127,063 CAD to $155,299 CAD.

EEO/About Us :

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.