Sales Manager

About Easton’s Group of Hotels

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 22 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, results driven and appreciate the recognition, Easton’s is your career partner of choice.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

About the Hotel

Embassy Suites by Hilton Toronto Airport is a 255-room full-service hotel, owned and operated by Easton's Group of Hotels. Located near to the Toronto Pearson airport, it features a restaurant and bar with over 1000 square feet of banquet space.

Benefits

• Health, Vision, and Dental Coverage
• Employee Referral Incentives
• Wellness Days
• Discounts on more than 500+ brands for being Easton’s employees.
• Auto Insurance discounts
• Good Life Gym membership discount.
• Employee Social Events
• Career Development
• Worldwide Hotel Discounts at Hilton Hotels.

Embassy Suites by Hilton Toronto Airport is looking for someone with strong Sales skills and strong communication skills to join our team as a Sales Manager who will be working towards developing business through direct sales solicitation for Group Business - Corporate, Association, SMERF and Development of new LNR accounts for BT.

What will you be doing?

• Establish a client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goal are met or exceeded. Actively prospect and qualify new business.

• Achieve personal and team goals as assigned.

• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

• Monitor and handle inquiry calls and provide client proposals per established departmental policies and procedures.

• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.

• Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients per established company and hotel policies and guidelines.

• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients per company and property policies and procedures.

• Accurately forecasts all bookings and cancellations.

• Develops and maintains relationships with key clients to produce group and/ or convention business.

• Maintain client files and update information daily per established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned areas of responsibility.

• Attend and represent the hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.

• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

QUALIFICATIONS AND REQUIREMENTS

• Some College plus a minimum of 2 years of Hotel Sales Manager experience, or an equivalent combination of education and experience. Related degree preferred. Experience in using Hilton systems for PMS and Delphi preferred.
• Must speak fluent English. Other languages preferred.
• This job requires the ability to perform the following:
• Marketing-ding up or moving within and outside of the facility.
• Carrying or lifting items weighing up to 25 pounds
• Other:
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand, and the Company.
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving, and receiving instructions, and training
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem-solving, reasoning, motivating, organizational and training abilities are used often.
• Attention to detail.
• Ability to travel to attend workshops, tradeshows, conventions, etc.
• May require a valid Driver’s License.

APPLY TODAY!