Business Systems Analyst

Role: Business Systems Analyst (Pricing & Promotions)

Location: Toronto , ON -Hybrid (4 days/week)

Duration: Long Term

Role Summary
Drive business requirements, analysis, and delivery of pricing, promotions, merchandising, and customer eligibility solutions for a multi-tenant retail platform supporting CTR and Mark's.

Key Responsibilities

• Gather and document business and system requirements.
• Work with Pricing, Merchandising, Loyalty, Product, and Technology teams.
• Define pricing, promotions, markdowns, and customer eligibility rules.
• Create user stories, process flows, and acceptance criteria.
• Support multi-banner (CTR & Mark's) configuration and alignment.
• Analyze integrations with POS, eCommerce, Loyalty, and Master Data systems.
• Support SIT, UAT, go-live, and hypercare activities.

Required Skills

• 5+ years of Business Systems Analyst experience.
• Strong retail experience in Pricing, Promotions, Merchandising, and Loyalty.
• Knowledge of pricing hierarchies, promotional campaigns, markdowns, and offer management.
• Agile experience using Jira or Azure DevOps.
• Strong stakeholder management and communication skills.
• Understanding of APIs, integrations, and data mapping.

Nice to Have

• Experience with Canadian Tire Retail, Mark's, or other multi-banner retailers.
• Knowledge of Triangle Rewards and retail promotion engines.
• Experience with multi-tenant or configuration-driven platforms.

About TekNinjas

TekNinjas is a global IT staffing partner placing skilled professionals with leading enterprises and system integrators across the US, Canada, UK, India, and the EU. We focus on the right fit - not just the fast fill - and stay engaged with our consultants well beyond the start date.

We're the right partners in your success.

TekNinjas is an Equal Opportunity Employer.