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Marcus Donald People Limited
Technical Delivery ManagerMarcus Donald People Limited • Toronto, ON, Canada
Technical Delivery Manager

Technical Delivery Manager

Marcus Donald People Limited • Toronto, ON, Canada
4 days ago
Job type
  • Full-time
Job description

A leading North American financial institution is seeking a Technical Delivery Managerto lead Fixed Income technology delivery. This role combines strong domain expertise, delivery leadership, and team management, with a focus on ensuring stable, high-quality production environments and successful vendor partnerships.The successful candidate will bring deep Fixed Income knowledge, hands-on delivery experience, and strong communication skills to lead a small, high-performing team and manage key third-party platforms.This is a hybrid role based in Toronto, and the successful candidate will be paid via a T4 contract.

Key Responsibilities

  • Lead end-to-end delivery of Fixed Income technology initiatives, ensuring alignment with business priorities
  • Manage a team of 2–3 delivery professionals, providing leadership, coaching, and performance management
  • Oversee production stability and ensure effective incident management and resolution
  • Act as the primary point of contact for stakeholders, ensuring clear and consistent communication across business and technology teams
  • Build and maintain strong relationships with internal stakeholders including trading desks, operations, and senior leadership
  • Manage and oversee vendor relationships, including performance, issue resolution, and service delivery (particularly Broadridge)
  • Drive planning, execution, and reporting across multiple initiatives and workstreams
  • Identify, track, and mitigate delivery risks, dependencies, and issues
  • Ensure adherence to governance, regulatory requirements, and enterprise standards
  • Promote continuous improvement in delivery practices and operational processes

Required Skills & Experience

  • Minimum 10 years’ experience in Fixed Income technology delivery or operations
  • Strong knowledge of Fixed Income products and trade lifecycle processes
  • Hands-on experience with Broadridge Impact / ICI platform
  • Proven experience managing small teams (2–3 people) with direct people leadership responsibilities
  • Strong production support knowledge, including incident management and system stability
  • Demonstrated experience managing third-party vendors and service providers
  • Excellent communication skills, with the ability to engage effectively across technical and business stakeholders
  • Strong delivery background across Agile, Waterfall, or hybrid methodologies

Preferred Qualifications

  • Experience within large capital markets organisations
  • Familiarity with front-to-back Fixed Income processing
  • Understanding of regulatory and risk frameworks in financial services
  • Relevant certifications (e.g., PMP, Agile, SAFe)

Personal Attributes

  • Strong communicator with the ability to influence at multiple levels
  • Hands-on leader who is comfortable operating close to the technology and production environment
  • Results-driven and accountable
  • Strong problem-solving and decision-making skills
  • Collaborative and adaptable in a complex, fast-paced setting

Why Join

  • Lead critical Fixed Income delivery and production initiatives
  • Manage a focused, high-impact team with ownership responsibility
  • Work closely with key vendors and business stakeholders
  • Contribute to strategic platforms within a leading financial institution
  • Competitive compensation and benefits
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Technical Delivery Manager • Toronto, ON, Canada

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