Property Claims Specialist I

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

64,100 - 78,300

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Property Claims Specialist to join our growing team!

What you'll do here:

• Evaluate property damage and evaluate replacement or restoration requirements including direct and in-person contact with insured, claimants, and service providers.

• Prepare repair estimates using an automated appraisal system.

• Obtains from contractors repair cost agreements or quotations on restoration/replacement.

• Monitors and update labour and material costs to be paid within their region.

• Compose summary reports on Rely vendor performance and, if necessary, formulates recommendations for further action.

• Maintain effective communication channels with claims departments.

• Coaches field representatives and adjusters when required.

• Establish and maintain productive business relationships with contractors and other service providers.

• Assist in the screening and review of contractors’ performance to meet professional and corporate standards.

• Manage and maintain automated appraisal system queue(s) and audit functions.

What you bring to the table:

• College Diploma or any combination of equivalent education and experience.

• A minimum of 3 years related experience

• High-level knowledge of the Xactimate/XactAnalysis estimating software.

• Comprehensive knowledge of construction and repair procedures

• Effective verbal communication skills with experience in interviewing, coaching and dealing with clients

• Good written communication skills to draft claims reports

• Computer proficient

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.