Unit Secretary, Labour & Delivery - FT (J0426-0620 )

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Unit Secretary, Labour & Delivery
Your goal in this position is to perform administrative, secretarial and receptionist support for the Labour & Delivery Unit, in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners.

On a practical level, you will

• Communicate with staff, patients, families, internal and external parties
  
• Accept, coordinate and triage telephone calls and inquiries and process them in an appropriate and timely manner
  
• Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges and services required on the unit
  
• Assume responsibility for identification and advancement of issues and concerns with the Unit Administrator or Coordinator in a time sensitive manner
  
• Compile and disseminate material/documents related to Program activity
  
• Maintain attendance/time reporting information and arrange appropriate relief including agencies
  
• Transcribe physicians written orders in an appropriate and timely manner
  
• Process online orders, notify appropriate staff, and specific departments as required
  
• Support clinicians with system order entry functions
  
• Process requisitions as required (blood work, CT, etc.), maintain documentation and follows up on outstanding information (e.g., test results, follow up appointments)
  
• Maintain organization of admissions, discharges, outstanding orders and patient related information including kardex and medication information
  
• Dismantle charts and enter information electronically as required
  
• Prepare statistics, reports and discharge instructions
  
• Photocopy, prioritize and process information as required
  
• Manage unit supplies, services and repair needs

Qualifications

• Grade XII (high school) diploma
  
• A medical office assistant certificate or minimum one year comparable office experience with medical orientation
  
• Medical terminology course preferred
  
• Accurate minimum typing speed of 45 w.p.m
  
• Proficiency in Microsoft Office including; Word, Excel and PowerPoint
  
• Ability to perform medical transcription

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Permanent position with 8 hour shifts, days, evenings, and nights, including weekends in the Labour and Delivery unit . We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca

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