IT Developer II – TD Auto Finance Product Group, Operations

Description

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Department Overview
TD Auto Finance (TDAF) is part of TD’s Business Banking and plays a major role in vehicle lending across Canada, supporting dealers and customers with a broad range of financing options and ongoing digital innovation.
The TD Auto Finance Product Group builds and operates the technology platforms that power the end-to-end auto financing lifecycle, from dealer and OEM integrations, to credit decisioning, servicing, and customer engagement, while continuously modernizing the platform to meet evolving market and customer expectations.
The Operations team supports TDAF internal, vendor, retail, and commercial applications, partnering closely with engineering, product, and operational teams to keep critical platforms stable, secure, and continuously improving.
This is an environment where modernization and innovation are active priorities, and where you can gain hands-on experience delivering real business impact at scale.

Job Details – What You’ll Do

As an IT Developer II on the TDAF Operations team, you will build technical depth across software engineering and production operations, while learning how a major financial services platform runs at scale. You will contribute code, strengthen reliability, and use AI-assisted workflows to accelerate investigation and problem-solving.

• Build and ship improvements: develop and implement small-to-medium enhancements, automation, and fixes that improve stability, resiliency, and day-to-day operational efficiency for production systems.

• Solve real production problems: analyze logs, monitor system health, triage incidents, and perform root cause analysis (RCA), then help drive the permanent fix through to completion.

• Operate with an AI-powered workflow: use AI tools responsibly to accelerate investigation (log summarization, hypothesis generation, pattern detection), reduce time-to-diagnosis, and improve the quality of remediation and documentation (without compromising security and confidentiality).

• Protect uptime through disciplined operations: follow runbooks, escalation paths, and reliability practices; participate in incident communications and post-incident learnings.

• Work across the full stack of run the bank technology: support production infrastructure fundamentals including monitoring, incident response, configuration, backups, and performance tuning as needed.

• Collaborate across a broad ecosystem: partner with engineers, analysts, QE, product, vendors, and support teams to deliver safe changes and minimize risk to customers and business operations.

Where You’ll Work

This role supports business-critical systems. You should expect a hybrid way of working and a flexible schedule mindset. You may occasionally support after-hours or urgent incidents as part of a planned rotation, with clear runbooks and escalation support from the team.

What You Need to Succeed

Required Qualifications

• Flexible schedule and mindset to support emergencies, shifting priorities, and time-sensitive technical incidents (planned rotations and clear escalation paths).

• Production support fundamentals across infrastructure, monitoring, and incident response.

• Ability to analyze system logs, troubleshoot issues, identify root causes, and clearly define the solution and next steps.

• Demonstrated capability to stay calm under pressure, prioritize tasks efficiently during critical incidents, and communicate progress clearly.

• Comfort following runbooks, escalation processes, and reliability best practices to protect availability and service quality.

• Post-secondary education (degree, diploma, or technical certificate) in a relevant field, or equivalent practical experience.

Preferred Qualifications

• Previous experience in production support (operations or IT environment), including working with ticketing systems and meeting service-level agreements (SLAs).

• Understanding of CI/CD pipelines, automated builds and deployment practices

• Familiarity with tools like GitHub, VisualStudio, JIRA, and Confluence.

• Exposure to (or strong interest in learning) the following technologies commonly used in enterprise operations and application support: C# / .NET, Microsoft SQL Server, SSRS / SSIS

• GitHub Copilot and AI experience is a plus

How You’ll Grow

• Learn how a large-scale financial services platform operates end-to-end: not just writing code, but operating and improving real production systems.

• Build an AI-forward engineering toolkit: apply AI-assisted workflows to speed up diagnosis, strengthen RCA quality, and automate repeatable operational work, while learning the discipline required in regulated environments.

• Get breadth early: work across multiple internal and vendor applications, gaining exposure that typically takes years to collect in a single role.

• See real impact: your fixes and automation will measurably reduce noise, improve uptime, and make life easier for colleagues and customers.

Additional Information

TD is committed to fostering an inclusive environment where colleagues can thrive, grow, and do meaningful work. Accommodation is available upon request during the recruitment process.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet