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OMERS
Associate Director, Technology Strategy and InnovationOMERS • Toronto, Ontario
Associate Director, Technology Strategy and Innovation

Associate Director, Technology Strategy and Innovation

OMERS • Toronto, Ontario
11 days ago
Salary
CA$138,000.00 yearly
Job type
  • Full-time
Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Job Summary

Reporting to the Vice President, Customer Success and Innovation, the Associate Director plays a critical leadership role in shaping how Data, AI, and emerging technologies drive measurable business value across the organization. This role acts as the primary bridge between Data & Technology and internal business leaderstranslating strategy into execution, accelerating innovation, and ensuring technology investments deliver tangible outcomeswith a strong focus on Data and AI solutions.

You willleverageyour deep understanding of products and current technology landscape to provide advisory support to theinternal customers forany building orbuyproductsfor Data & AI solutions.You will also champion the adoption of AI tools, helping the business understand how these technologies can drive alpha and operational efficiency.

We are seeking an individual who excels at building trust-based relationships and influencing technology outcomes across diverse stakeholder groups.

TheAssociateDirector mustdemonstratestrong interpersonal and communication skills, the ability to align technology with businessobjectives, and a proventrack recordof delivering results through collaboration.

Key Responsibilities

Strategic Partnership &Customer Success

  • Act as a trusted advisor to internal business units, understanding their strategy, priorities, and challenges.

  • Participate,buildand drive solutions inProof of conceptstage to show value to the customers

  • Collaborate with technology and business teams to co-develop and execute customer-centrictechnologyroadmapsfor Data and AI solutions.

  • Advocate for the adoption of D&T programs and ensurethe programs are inalignment with customer goals.

  • Establish a scalable engagement model thatdelivers value to our stakeholders andenhances the relationship between D&T and internal customers.

  • Stay current withAIupdates, AI trends, and industry best practices to ensure innovative and effective solutions.

Leadership

  • Lead and mentor a high-performing team of customer success and innovation professionals.

  • Foster a culture of collaboration, innovation, and continuous improvement across D&T.

  • Provide strategic direction, coaching, and professional development to team members.

  • Demonstrate thought leadership by consistently contributing innovative ideas and insights that drive the business unit strategic direction

Collaboration

  • Build and nurture strong relationships with the Data and Technology Leadership Team(DTLT)andtechnology stakeholders across the organization.

  • Supportleadershipin developingtechnology operating/interactionmodels and strategies.

  • Act as an intakepointfor new initiativesand escalations.

  • Build and orchestratetechnologyteamswith members across the organizationtodeliver cohesive technology solutions.

  • Share learnings with D&T to drive continuous improvement and operational effectiveness.

Technology &Innovation

  • Have strong understanding and working knowledge of Data Platforms and AIproducts/models

  • Serve as the subject matter expert onAI modelswithin the business context; explain how models work, their limitations, and their potential applicationand use cases

  • HelpidentifyAI Workflows: Collaborate with team members toidentifyopportunities for agentic workflows, AI-augmented decision-making

  • Identifyand drive innovation initiatives that enable growth, efficiency, and improved decision-makingin the organization.

  • Support the delivery of workshops and training sessions that helpleaders shift from "decision-makers" to "learners," promoting a culture of experimentation and AI adoption.

  • Support the team in navigating the complex ecosystem of AI vendors and tools. You will perform research and competitive analysis to provide framework-driven recommendations on build-vs-buy scenarios

  • Assess the business impact of emerging technologies, especially in data and analytics.

  • Develop a strong understanding of technology capabilities in the organization and outside; advise customers and technology leaders onleveragingthem for initiatives.

Qualifications:

  • Bachelor's degree in a relevant field; advanced degree (MBA,Technology) preferred.

  • 8 to10+ years of leadership experience in technology, with a focus on dataandanalytics and AI Implementation.

  • Worked in various domain like HR, FinanceorReal Estate/Public/Private Investments

  • Advance workingknowledge of SQL and Python

  • Demonstrated success in technology business partnering or similar strategic roles.

  • Strong understanding of data, analytics, AIplatforms, and emerging technologies.

  • Proventrack recordof influencing senior stakeholders and driving business-aligned technology outcomes.

  • Exceptional leadership, communication, and relationship management skills.

  • Ability to navigate complex issues with sound judgment and resilience.

  • Exceptional strategic thinking and problem-solving skills.

  • Strong leadership skills and ability to manage a team effectively through change

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week.

This posting is for an existing vacancy.The expected salary range for this position is $138K - $188K per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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Associate Director, Technology Strategy and Innovation • Toronto, Ontario

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