Operational Risk Analyst

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

Reporting to the Head of Risk, TSX Trust, the Operational Risk Analyst is a critical second-line defense role focused on the integrity of our internal ecosystem. You will be responsible for ensuring the firm operates within OSFI E-21 expectations by identifying, assessing, and mitigating risks arising from people, processes, systems, and external events. This role moves beyond mere compliance to proactively stress-test our operational resilience.

Key Accountabilities

• ORMF Execution: Support the maintenance of the Operational Risk Management Framework (ORMF), ensuring that transfer agency and corporate trust services operate within defined risk appetite limits.

• RCSA & Control Testing: Facilitate Risk Control Self-Assessments (RCSAs) across business units to identify "blind spots" and validate the design and operating effectiveness of key controls.

• KRI Management: Lead the collection, aggregation, and analysis of Key Risk Indicators (KRIs); develop automated dashboards to provide the Risk Management Committee (RMC) with early warning signals of process degradation.

• Operational Risk Events (ORE): Monitor the incident lifecycle, performing deep-dive Root Cause Analysis (RCA) on OREs to ensure permanent remediation and prevent recurrence of operational failures.

• Third-Party & Outsourcing Risk: Conduct rigorous materiality and risk assessments for new and existing outsourcing arrangements, ensuring alignment with OSFI B-10 guidelines.

• Resilience & Privacy: Provide operational oversight for privacy protocols and business continuity initiatives, ensuring data integrity and service availability.

• Issue Tracking: Systematically manage the lifecycle of audit findings and self-identified issues within Resolver, ensuring business owners meet remediation deadlines.

• Governance Support: Act as the lead coordinator for DCRO (Departmental Compliance & Risk Officers) meetings, synthesizing complex risk data into actionable executive reports.

Must Haves

• Education: Undergraduate degree in Business, Finance, or a related field. CRM (Canadian Risk Management) or PRM (Professional Risk Manager) designation is a significant asset.

• Technical Knowledge: 2–4 years of experience specifically within an Internal Control, Audit, or Operational Risk function.

• Regulatory Fluency: Strong working knowledge of OSFI Guidelines (specifically E-21 and B-10) and risk frameworks such as COSO or ISO 31000.

• Analytical Rigor: Proven ability to perform root cause analysis and "connect the dots" between disparate operational incidents.

• Systems Experience: Proficiency in GRC tools (preferably Resolver) and data visualization tools (e.g., Tableau or Power BI) for risk reporting.

• Communication: Ability to challenge first-line business owners effectively while maintaining collaborative professional relationships.

• Complexity Management: Ability to apply sound judgment and decision-making skills in high-pressure situations with incomplete information.

This role is hybrid (2 - 3 days/week in the office) - based in Toronto, ON.

Salary Range: $60,000/year -$80,000/year CAD.

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

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