Enterprise Sales Engineer Toronto

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara we are helping improve the safety efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP these industries are the infrastructure of our planet including agriculture construction field services transportation and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions including Video-Based Safety Vehicle Telematics Apps and Driver Workflows and Equipment Monitoring. As part of a recently public company youll have the autonomy and support to make an impact as we build for the long term.

About the role:

As an Enterprise Field Sales Engineer at Samsara youd be an integral part of a diverse team working to help modernize essential industries through the application of cutting-edge IoT solutions. Your work would directly contribute to a cleaner more efficient and productive supply chain by creating safer roadways reducing fuel consumption and emissions and providing a consolidated platform for connecting operations. Our daily customer engagements include conversations around how IoT can positively impact logistics management workplace safety programs fleet maintenance strategies global asset management and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of the application of IoT hardware and sensors hands-on hardware installation strategies managing data collection over carrier networks presenting a robust cloud infrastructure and building third-party system integrations (via our open API) to ensure the best technical solution is presented to Samsara customers.

This is a remote position open to candidates within the greater Toronto area. This position requires domestic and international travel up to 50% of the time and proximity to a major airport is preferred.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will:

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT AI computer vision) meets the road of driving digital transformation for physical operations.
• Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry.
• Deliver the work products that get deals done. Think discoveries demonstrations value assessments proof of concept implementations etc.
• Walk installers through any scenario explaining best practices for installing Samsara products and helping build deployment plans.
• Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example) and document them for your fellow SEs to use.
• Open the door for deeper entrenchment into accounts (integration upsell cross-sell) by becoming a consultant to your customers.
• Act as a liaison between Samsaras product and sales teams translating technical feedback and enrolling the right customers in our beta programs.
• Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• Bachelors of Science degree from a 4-year accredited university.
• 5 years of experience working with customers in a pre-sales customer success or customer/product support capacity.
• Possess the attitude and aptitude for continuous growth and development.
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
• Ability to explain complex technical concepts to non-technical audiences.
• Previous experience managing hardware and/or software product evaluations.
• Basic understanding of electronics and electrical systems.
• Experience with the following concepts: technical consulting cloud software cloud-connected hardware computer networking business systems integration automation and control systems.

An ideal candidate also has:

• Bachelors of Science degree or advanced education in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline.
• 8 years of enterprise experience working with customers in a pre-sales environment.
• Understanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
• Skilled in the art of identifying customer value - identifying on delivering what is most important to the customer and tuning out the noise.
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration home automation building things with Raspberry Pi Arduino etc.).
• Consistent track record of success selling complex technical solutions through strategic sales cycles.
• Work experience in task automation scripting and transferring data between systems using Bash Python JavaScript or equivalent language.
• Work experience building solutions leveraging open APIs.

Required Experience:

IC

Employment Type : Full Time
Experience: years
Vacancy: 1