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Osi Digital Inc
NetSuite Technical Delivery ManagerOsi Digital Inc • Toronto, ON, Canada
NetSuite Technical Delivery Manager

NetSuite Technical Delivery Manager

Osi Digital Inc • Toronto, ON, Canada
23 days ago
Job type
  • Full-time
Job description

Job Title: NetSuite Technical Delivery Manager
Role: FT
Location: Toronto, Canada

About the role

We are seeking an experienced and hands‑on Delivery Manager – NetSuite Technical to lead our NetSuite development team, drive project delivery, and ensure high‑quality solutions across integrations and customizations.

This role requires a strong blend of technical expertise, leadership, and client‑facing delivery management, with the ability to actively contribute to development when needed.

Key Responsibilities

Delivery & Project Management

  • Own end‑to‑end delivery of NetSuite technical projects (customizations, integrations, enhancements).
  • Ensure projects are delivered on time, within scope, and budget.
  • Manage multiple parallel engagements and priorities.
  • Act as primary escalation point for delivery‑related issues.

Team Leadership & Mentorship

  • Lead and mentor a team of NetSuite developers and technical consultants.
  • Conduct code reviews and enforce best practices.
  • Guide team on architecture, solution design, and performance optimization.
  • Drive continuous improvement in development standards and delivery processes.

Technical (Hands‑On) Responsibilities

  • Actively participate in development using SuiteScript (1.0 / 2.x), SuiteTalk (SOAP/REST Web Services), RESTlets, Suitelets.
  • Design and implement complex integrations with third‑party systems (e.g., Shopify, HRIS, Payroll systems, etc.).
  • Troubleshoot and resolve technical issues in production and development environments.
  • Review and optimize scripts, workflows, and integrations for scalability.

Client & Stakeholder Management

  • Collaborate with clients to understand requirements and propose scalable solutions.
  • Translate business requirements into technical design documents.
  • Provide regular status updates and manage stakeholder expectations.
  • Support pre‑sales activities, solutioning, and estimations when required.

Process & Governance

  • Establish and enforce SDLC processes.
  • Ensure proper documentation of solutions and technical designs.
  • Manage resource allocation and utilization.
  • Ensure compliance with data security and integration standards.

Required Skills & Qualifications

  • Strong experience with NetSuite ERP technical development.
  • Deep expertise in:
    • SuiteScript (2.x preferred)
    • NetSuite integrations (REST/SOAP APIs)
    • Celigo / Boomi / other middleware (preferred)
  • Proven experience managing and leading technical teams.
  • Hands‑on experience in system integrations and architecture design.
  • Strong understanding of NetSuite modules (Financials, Inventory, Order Management).
  • Experience working in Agile / Scrum environments.
  • Excellent problem‑solving and debugging skills.

Preferred Qualifications

  • NetSuite certifications (SuiteFoundation, Developer, ERP Consultant).
  • Experience with multi‑subsidy / OneWorld environments.
  • Exposure to AI integrations or automation within NetSuite ecosystem.
  • Experience with tools like JIRA, Git, CI/CD pipelines.

Soft Skills

  • Strong leadership and team management abilities.
  • Excellent communication (client‑facing experience required).
  • Ability to balance hands‑on work with strategic oversight.
  • Proactive, accountable, and solution‑oriented mindset.
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NetSuite Technical Delivery Manager • Toronto, ON, Canada

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