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Resource Manager (12 month contract)Deloitte • Toronto, Ontario, Canada
Resource Manager (12 month contract)

Resource Manager (12 month contract)

Deloitte • Toronto, Ontario, Canada
30+ days ago
Job type
  • Temporary
Job description
Job Type:Temporary Contract
Work Model:
Hybrid
Reference code:
132930
Primary Location:
Toronto, ON
All Available Locations:
Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.
  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching

Do you love working with people? Solving complex challenges in a dynamic environment? Are you known for your ability to build strong relationships and be a trusted advisor? Yes, Yes, Yes? Then...Join our Resource Management team - an integral internal function in Deloitte Canada.

What will your typical day look like?

The Resource Manager (RM) is responsible for executing on all staffing processes, liaising and providing advisory support on client requests, to ensure optimum project matches are made and productivity goals are achieved. This requires critical thinking and plenty of creative problem solving, as each staffing decision must be made in consideration of the business, project and practitioner needs. You will build lasting relationships with your offering leadership team and practitioners and contribute to the growth and development of the practice. The Resource Manager role is a National role aligned to a specific business offering.

You will also have the opportunity to participate in key firm-wide and RM team initiatives with a focus on process excellence, operational efficiency, and client service satisfaction. We're passionate about service and are continuously striving to deliver the best client and people experience possible.

About the team

As a member of the National Resource Management Team, and supporting Deloitte's Operate practice, you will be responsible for executing the resource management strategy both in our regional and national offices. The successful candidate will be responsible for ensuring the effective planning of practitioners for each engagement. The results obtained will contribute to successfully meeting and/or exceeding business targets and expected results.

Enough about us, let's talk about you

The Resource Manager will:

  • Optimize utilization across the assigned Offering(s) by making strategic staffing recommendations and decisions
  • Understand client needs and negotiate where necessary. Be adaptable to varied client personalities and situations.
  • Maintain a strong understanding of practitioner interests and preferences and stay closely connected to them to stay abreast of personal circumstances and changes in these preferences
  • Proactively review and understand your staffing position to provide meaningful insights on trends, forecast, opportunities for improvement, and areas of concern
  • Seek opportunities to contribute to the achievement of the business' or the Firm's initiatives, goals and/or priorities.
  • Maintain a solid understanding of your offering pipeline, plan and forecast in order to manage available resources and minimize variances to forecast

You are someone who has:

  • Minimum of 5 years' experience in a resource management or project management preferably within a professional services environment.
  • Post-Secondary Degree or Diploma.
  • A passion for client service and focused achievement of business results.
  • Strong relationship building and conflict resolution skills with experience engaging leaders at all levels and partnering effectively with internal teams.
  • Strategic and innovative thinking skills with strong problem-solving and project management skills, including the ability to understand the financial impact of relevant options.
  • Ability to work and navigate effectively in a matrix organization/partnership structure.
  • Excellent time management skills and the ability to prioritize tasks in a fast-paced, high-volume environment
  • Ability to work both independently and collaboratively with large teams
  • Skilled in the Microsoft Office Suite, particularly Microsoft Excel (VLOOKUP, Pivot Table, charts etc.) and willing to embrace technology.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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Resource Manager (12 month contract) • Toronto, Ontario, Canada

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