At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
Join the Pros!
About the job
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
Join the Pros!
What’s in it for you?
Regular business hours
Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
Career development and training opportunities
Life insurance, disability and wellness program
Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
Paid vacation and sick time and day off on your birthday!
Bonus programs that include annual performance and profit sharing
Employee discounts on top brands of plumbing and HVAC/R products
Education reimbursement for employees
Employee referral program
Safety shoe reimbursement
What you will do:
Records and processes inquiries received by mail, telephone and/or through personal customer contact.
Provides pricing, availability and schedule information within established guidelines.
Suggests additional or alternative products or services that meet the customer needs.
Researches and obtains resolution of a variety of customer complaints and issues.
Serves as a communication link between the customers and sales staff to assure responsiveness
Tracks order activity and alerts appropriate staff of any potential delivery problems
Expedites the delivery of specific orders
Call customers when necessary to advise shipments delay and/or information necessary to process orders
What you will bring:
Knowledge of plumbing parts and service is required
High level of commitment to exceptional customer service
Proven experience in developing innovative Customer Service initiatives
Ability to be tactful and diplomatic with customers
Consistently meeting deadlines within a fast-paced work environment and works effectively within time constraints
Strong analytical and problem-solving skills
Excellent interpersonal skills with demonstrated success working in a team environment
Excellent communication skills, both oral and written
Demonstrated initiative with the ability to work in a collaborative team based environment
Highly organized in prioritizing work and multi-tasking
Shift: Monday - Friday and working every other Saturday OR Tuesday to Saturday.
Vacancy Status: Existing position
Compensation: 50-55k (Salary + 4% PSP)
Technical Customer Service - Plumbing Parts • Toronto
Become a pivotal part of NEXT Supply as a Counter Sales Associate.Deliver exceptional service and support in a thriving wholesale plumbing environment.NEXT Supply seeks a Counter Sales Associate to... Show more
A leading food equipment provider in North York, Ontario, is seeking aService Technician to support commercial clients.This role involves troubleshooting, repairing, and servicing kitchen equipment... Show more
Mandarin/Cantonese Customer service representative - Personal and commercial line Insurance.Build and grow your P & C insurance career with us! Here at CHAT Insurance, we are committed to the growt... Show more
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country.You’ll build strong relationships and support critical industries that to... Show more
Bilingual Customer Care Representative.This role also focuses on building and maintaining strong relationships with both clients and internal teams by providing prompt, accurate, and dependable sup... Show more
BERICAP is a leading international manufacturer of plastic and aluminum closures, operating 30 production plants and serving customers in over 100 countries.With three production facilities in the ... Show more
A plumbing service provider in Toronto is seeking a full-time journeyman plumber to join their team.This role involves working on a variety of plumbing-related tasks in high-rise buildings.Candidat... Show more
As a Technical Customer Service Representative, you will be the primary point of contact for customers requiring support with plumbing parts, installations, and after‑sales service.This role requir... Show more
Licensed plumber needed to diagnose, repair, and provide excellent customer service. Show more
Make an impact in Ontario's healthcare sector as a Plumber specializing in maintenance and repairs.This role involves working with vital plumbing systems to ensure operational efficiency in a hospi... Show more
Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more
A global leader in polymer-based solutions is seeking a Business Development Manager for the Greater Toronto Area.The role involves promoting a complete range of plumbing products, managing sales, ... Show more
Become a Plumber at York University, focused on delivering quality plumbing services to our vibrant community.This role requires extensive experience and knowledge of plumbing practices and codes.A... Show more
WAREHOUSE WORKE | CZECH REPUBLIC | Without work experience | for all foreign citizens.Warehouse - Logistics - Customs.Food warehousesWe DON'Thave a sponsorship program, DON\'t havefree services.Cit... Show more
Team Lead needed to provide excellent customer service and operate a junk truck, requiring physical strength and a valid driver's license. Show more
Advance your plumbing career at Dexterra Group as a remote Plumber Gas Fitter.This essential full-time role focuses on executing high-quality plumbing tasks within Fort St John area.As a proactive ... Show more
Customer Service Representative - Technical Support (Remote).BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry.We are expanding our te... Show more
Customer Service Representative (Bilingual).Edwards Blvd, Mississauga, ON, L5T 2W7.Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized ... Show more
A plumbing services company is seeking an experienced plumber to deliver high-quality plumbing services in Richmond Hill.This full-time position requires a valid plumbing license and G License, wit... Show more
ATCO Frontec is seeking a highly skilled and motivated.Dual Ticket Red Seal Plumber & Oil Burner Mechanic.This role involves maintaining, repairing, and installing plumbing and oil‑burning systems ... Show more
