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SRE Program Manager
SRE Program ManagerAstra North Infoteck Inc. • Toronto, ON, ca
SRE Program Manager

SRE Program Manager

Astra North Infoteck Inc. • Toronto, ON, ca
7 days ago
Job type
  • Full-time
Job description

Job Description

SRE PM

Toronto - Hybrid (4 Days WFO)

6-12 months

  • Define and own the SRE transformation roadmap aligned with business objectives and platform priorities.
  • Strong understanding of SRE principles(SLOSLI| error budgets| toil management| observability).
  • Lead SRE maturity assessments across Observability| Incident Management| Problem Management| ShiftLeft| and Operational Readiness.
  • Establish and govern SRE operating models| including engagement with Dev| Ops| Security| and Architecture teams.
  • Drive adoption of SLOs| SLIs| SLAs| and error budgetsacross critical services.
  • Act as the primary interfacebetween engineering teams| service management| leadership| and external partners Manage multiworkstream SRE programs| ensuring delivery against scope| timelines| risks| and dependencies.
  • Prepare executivelevel status updates| dashboards| and steering committee communications.
  • Oversee improvements in incident reduction| MTTR| availability| and resiliency.Ensure blameless postmortems| root cause analysis (RCA)| and action tracking are consistently executed.
  • Govern automation initiatives(runbooks| selfhealing| alert tuning| capacity management).Track and report on reliability KPIs| toil reduction| and automation ROI.
  • Partner with platform teams on observability and SRE tooling strategy(monitoring| logging| tracing| APM).Ensure effective integration of ServiceNow| alerting platforms| and SRE tools.
  • Support training| enablement| and onboarding of teams into SRE practices and mindset.

Qualification

  • 10 years in IT delivery| operations| reliability| DevOps| or platform engineeringroles.
  • 5 years managing largescale programs or transformations(SRE| DevOps| ITIL| or Cloud Ops).
  • Experience in Mainframe and other Legacy technologiesis highly preferred.
  • Familiarity with distributed systems| cloud platforms| and enterprise application landscapes.
  • Proven experience driving crossfunctional changeacross engineering and operations teams.

Keyword:

Skills: Digital : Site Reliability Engineering (SRE) Experience Required: 10 & Above



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SRE Program Manager • Toronto, ON, ca

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