Job Title: NetSuite Technical Delivery Manager Role: FT Location: Toronto, Canada Job Description: About the role We are seeking an experienced and hands-on Delivery Manager – NetSuite Technical to lead our NetSuite development team, drive project delivery, and ensure high-quality solutions across integrations and customizations.
This role requires a strong blend of technical expertise, leadership, and client-facing delivery management, with the ability to actively contribute to development when needed.
Key Responsibilities Delivery & Project Management • Own end-to-end delivery of NetSuite technical projects (customizations, integrations, enhancements).
- • Ensure projects are delivered on time, within scope, and budget.
- • Manage multiple parallel engagements and priorities.
- • Act as primary escalation point for delivery-related issues.
Team Leadership & Mentorship • Lead and mentor a team of NetSuite developers and technical consultants.
- • Conduct code reviews and enforce best practices.
- • Guide team on architecture, solution design, and performance optimization.
- • Drive continuous improvement in development standards and delivery processes.
Technical (Hands-On) Responsibilities • Actively participate in development using: SuiteScript (1.0 / 2.x) SuiteTalk (SOAP/REST Web Services) RESTlets, Suitelets • Design and implement complex integrations with third-party systems (e.g., Shopify, HRIS, Payroll systems, etc.).
- • Troubleshoot and resolve technical issues in production and development environments.
- • Review and optimize scripts, workflows, and integrations for scalability.
Client & Stakeholder Management • Collaborate with clients to understand requirements and propose scalable solutions.
- • Translate business requirements into technical design documents.
- • Provide regular status updates and manage stakeholder expectations.
- • Support pre-sales activities, solutioning, and estimations when required.
Process & Governance • Establish and enforce SDLC processes.
- • Ensure proper documentation of solutions and technical designs.
- • Manage resource allocation and utilization.
- • Ensure compliance with data security and integration standards.
Required Skills & Qualifications • Strong experience with NetSuite ERP technical development.
- • Deep expertise in: o SuiteScript (2.x preferred) o NetSuite integrations (REST/SOAP APIs) o Celigo / Boomi / other middleware (preferred) • Proven experience managing and leading technical teams.
- • Hands-on experience in system integrations and architecture design.
- • Strong understanding of NetSuite modules (Financials, Inventory, Order Management).
- • Experience working in Agile / Scrum environments.
- • Excellent problem-solving and debugging skills.
Preferred Qualifications • NetSuite certifications (SuiteFoundation, Developer, ERP Consultant).
- • Experience with multi-subsidiary / OneWorld environments.
- • Exposure to AI integrations or automation within NetSuite ecosystem.
- • Experience with tools like JIRA, Git, CI/CD pipelines.
Soft Skills • Strong leadership and team management abilities.
- • Excellent communication (client-facing experience required).
- • Ability to balance hands-on work with strategic oversight.
- • Proactive, accountable, and solution-oriented mindset.
- Powered by JazzHR