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Operations Analyst
Operations AnalystLancesoft • Scarborough, ON, CA
Operations Analyst

Operations Analyst

Lancesoft • Scarborough, ON, CA
6 hours ago
Job type
  • Full-time
  • Quick Apply
Job description
Location Address: 2201 Eglinton Ave East Ecosystem 4
Work arrangement: (Hybrid) 2 weeks in office and 2 week from home
Contract Duration: 6 months
Possibility of extension: Yes
Conversion to FTE: Yes
Schedule Hours: 9am-5pm Monday-Friday
Reason to bring resources: Extra support

Story Behind the Need
Money Transfer Operations –Process wire payments
Payments Officer, located in Payment Operations, Scarborough, Canada is responsible for ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures.

Candidate Value Proposition:
We are technology partners who help the business transform how our employees around the world work
You will get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results

Typical Day in Role:
  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Responsible for prompt and efficient repair and verification of wire payment instructions received according to procedures governing these transfers. The payment instructions may be received electronically or manually. The verification officer is responsible for having detailed knowledge of wire payment formatting to ensure the error or formatting issue can be quickly identified and repaired.
  • He/she is required to proactively take part in process improvements and quality control for continuous improvement.
  • Work is completed in the most efficient manner to manage daily workflows including contributions to all queues in order to expedite execution of payments.
  • Seeks to clarify inconsistencies or review operator errors and participate in establishing “best practices”standards to improve customer satisfaction.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Build a high-performing environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours;communicating vison/values/business strategy;and, managing succession and development planning for the team.

Candidate Requirements/Must Have Skills:
  • Computer skills such as typing, using Microsoft office.
Nice-To-Have Skills:
  • Previous Banking experience
Best VS. Average Candidate:
  • Analytical skills and work independently.
Education & Certificates:
  • College degree or related experience.

Candidate review and selection:
  • 1 round –30 mins –video call –Hiring manager and assistant manager- get to know, and relevant experience.

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Operations Analyst • Scarborough, ON, CA

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