Job Description
What's the opportunity?We’re looking for an experienced Senior Program Manager to join RBC Borealis to manage AI Digital Transformation programs across Personal Banking & Commercial Banking. In this role, you will be working at the intersection of program delivery, product strategy, engineering, and risk management to build and scale advanced data and ML pipelines, agentic AI systems, and Large Language Model (LLM) applications. You will ensure that complex programs are delivered on time, within budget and aligned to business outcomes. Working closely with cross-functional teams, you will drive the design, development and deployment of AI systems that are reliable, explainable, and compliant. This is a unique opportunity to work with a team of passionate builders committed to bringing advanced AI into the enterprise at scale.
Your responsibilities include:Partner with business teams to define program objectives, scope, success metrics, roadmaps, and operating model
Drive program delivery excellence, manage complex interdependencies, and ensure seamless execution of strategic initiatives
Identify, assess, and mitigate program risks, including technical, operational, and regulatory
Lead stakeholder communications with clear, concise, and compelling messaging
Track program progress against milestones and KPIs, present clear and concise executive reporting
Facilitate risk approvals across enterprise risk management frameworks, ensuring compliance with enterprise policies, data privacy standards, and AI governance guidelines
Manage program resource allocations and budget planning, tracking, and reporting
You're our ideal candidate if you have:5+ years of experience in program or product management within technology organizations leading large cross-functional portfolios
Exceptional stakeholder management and executive communication skills, ability to influence without authority and drive alignment across senior leaders
Strong problem-solving and decision-making abilities in ambiguous environments
Deep understanding of AI/ML concepts, data engineering, modern software development practices and delivery methodologies
What's in it for you?Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach full potential;
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock options where applicable;
Leaders who support your development through coaching and managing opportunities;
Ability to make a difference and lasting impact from a local-to-global scale.
About RBC BorealisRBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world-class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development. With a focus on cutting-edge research in areas like time series forecasting, causal machine learning, and responsible AI, we are seamlessly integrating AI research and data engineering, to solve critical challenges in the financial industry. We are building intelligent, and scalable, data-driven solutions that will help communities thrive and drive innovation for our customers across the bank.