Repair Technician I

Working Location: Ontario, Richmond Hill

Workplace Flexibility: Onsite

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus: https://www.olympusamerica.com/careers.

Job Description

This position is responsible for performing full inspections of all product lines using a variety of test equipment for consignment returns in accordance with company Standard Operating Procedures. Processing of return product documents and posting of return product inventory to its proper location or destination in a timely manner.

Job Duties

• Performs inspections and estimations of customer products received for repairs and troubleshooting.
• Uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly of the product.
• Completes and maintains accurate service records both electronically using the prescribed database and manually.
• Ensures that safe work practices are employ by observing guidelines established and enforced by Olympus.
• Maintains confidentiality of documents and processes.
• Maintains a clean, well-organized work environment at all times.
• May also be involved in mixing of glue, data recording, calibration, and cleaning of common areas.
• Follows established procedures on routine work according to Olympus on-line repair manuals.
• May be required to rotate through different parts of the repair department to ensure proper understanding of the products and the different repairs and inspection techniques.
• Meet or exceed repair and quality standard times.
• Applies acquired skills related to the repair and service of endoscopes, electronics, or microscopes products.
• Actively participates and trains in the quality systems, quality improvement and "5S" programs as directed by management.
• Perform all other related duties as assigned.

Job Qualifications

Required:

• High School Diploma or equivalent is required. A graduate of a community college (1-2 year program) with a technology concentration preferred.
• Minimum of 0–1-year experience doing technical repairs required, preferably in the medical or health care industry
• Ability to read, write, understand, and speak English is required. Bilingual French is an asset.
• Ability to read and follow manuals, work instructions, job standards and related information required.
• Demonstrated ability to maintain established key performance levels of quality and productivity required.
• Must be customer focused with high attention to detail and urgency to meet and exceed expectations.
• Proficiency in basic computer skills using Microsoft Office (Word, Excel, etc.)
• Expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed.
• Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids. OCI requires that all employees working in areas that may be exposed to this risk, either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine, please seek medical advice before taking this vaccine.

The anticipated starting base pay range for this full-time position working at this location is $20.29 to $26.38 plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.
Artificial Intelligence is not being utilized in the Olympus hiring process.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

• Competitive salaries, annual bonus

• Comprehensive medical benefits and pension plan

• Generous Paid Vacation and Sick Time

• Paid Parental Leave and Adoption Assistance

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee centric mindset

• Offers onsite, hybrid and field work environments

• Paid volunteering and charitable donation/match programs

• Employee Resource Groups

• Dedicated Training Resources and Learning & Development Programs

• Paid Educational Assistance

Are you ready to be a part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.

Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.

Artificial Intelligence is not being utilized in the Olympus hiring process.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Manufacturing & Repair