Bid13 is an online storage auction platform connecting buyers with storage facilities across Canada. We operate in a fast-paced, sales-driven environment where customer experience, responsiveness, and system reliability are critical.
As we continue to grow, we’re looking for a Customer Service & Technical Support Representative to support both our customers and internal Sales team, ensuring smooth day-to-day operations across our platform.
This role is ideal for someone who enjoys solving problems, working with technology, and supporting both customers and internal teams in a dynamic environment.
The RoleAs a Customer Service & Technical Support Representative, you’ll act as a key partner to our Sales team while serving as a frontline resource for customer and technical inquiries.
You’ll handle customer communication, support platform-related issues, and ensure our systems and data are accurate and running smoothly. This role blends customer service, sales support, and hands-on technical troubleshooting.
Success in this role requires strong communication skills, attention to detail, and the ability to quickly understand and navigate systems.
Key ResponsibilitiesOur recruitment process may include the use of AI to assist with candidate screening. All applicant information is handled in accordance with applicable privacy and employment legislation.
Customer Service & Technical Support Representative • Toronto, ON, Canada
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