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Metro Toronto Convention Centre
Meeting ManagerMetro Toronto Convention Centre • Toronto, ON M5V2W6, CAN
Meeting Manager

Meeting Manager

Metro Toronto Convention Centre • Toronto, ON M5V2W6, CAN
30+ days ago
Job type
  • Full-time
Job description

JOB DESCRIPTION

A position has become available in the Event Coordination department for a candidate with previous experience in meeting coordination. This candidate will coordinate all aspects of assigned meetings and events, from initial contact through to the completion of the function/meeting. Working with clients, internal departments and service contractors, the candidate will ensure the smooth, efficient staging and production of corporate meetings and trade and consumer shows

Coordination:

  • Coordinates and executes all aspects of assigned events including room set-ups, audio-visual requirements, floor plans, invoicing and post-event reporting
  • Serve as the main point of contact for clients planning meetings and events
  • Conducts on-site inspections/tours of contracted space with clients
  • Provide expert guidance to clients on meeting setups, logistical planning and other event-related services.
  • Collaborate closely with clients to understand their event requirements, objectives, and preferences.
  • Develop detailed event plans, including cost estimates, timelines, and logistical arrangements.
  • Oversee event from setup to breakdown, ensuring that all arrangements are executed according to client specifications.
  • Consult and recommend in-house services and pricing information.
  • Liaises with all suppliers and contractors, ensuring building guidelines and specifications are understood followed and all client logistics are received and distributed accurately
  • Promotes and up sellMTCC services and all MTCC official and exclusive partners.

Customer Relations:

  • Communicates daily with clients, departments, suppliers and contractors to ensure smooth efficient staging of event.
  • Provide exceptional customer service, addressing client needs and inquiries promptly and professionally.
  • Foster strong relationships with clients, vendors, and stakeholders to deliver exceptional event experiences.
  • Guides, educates, and assists in the development and training of Event Coordinators and fellow meeting managers.
  • Participates in performance reviews of event coordinators

Administrative:

  • Maintain accurate and up-to-date event records, client communications, and documentation.
  • Assists in the department operation by participating in Facility Operations meetings and producing various monthly reports when required.
  • Forecast event details for future events in the Meeting Manager’s portfolio, as part of the yearly budgeting process

Job Skills and Qualifications

  • 2-3 years of experience working in Event/Meeting planning, preferably in a hotel, related venue, or planning organization
  • Proven organizational skills and the ability to manage multiple events simultaneously.
  • Strong understanding of event logistics, audiovisual equipment, and room setups
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients and teams.
  • Proficient in Microsoft Office Suite, including Teams, Word, Excel and other relevant tools is required
  • Proficient in using event management software (Momentus) and floorplan software is an asset
  • Fluency in French is an asset
  • Ability to work early mornings, evenings, weekends, and extended hours as required by event schedules.
  • CMP is an asset

Interested applicants are asked to submit their application online no later than:

June 30, 2026

Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.

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Meeting Manager • Toronto, ON M5V2W6, CAN

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