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Equinix
Digital Strategy & Operations ManagerEquinix • Toronto
Digital Strategy & Operations Manager

Digital Strategy & Operations Manager

Equinix • Toronto
30+ days ago
Job type
  • Full-time
Job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary
Leads day‑to‑day activation of DS&O’s operating system. Translates goals into quarterly plans and work packages, runs the business rhythm for assigned areas, engineers and rolls out processes, and drives cross‑functional execution to measurable outcomes. Serves as the engagement lead for specific initiatives and processes, ensuring clarity, speed, and follow‑through

Responsibilities

Stewarding and Operationalizing DIO’s Strategy

  • Build quarterly/annual plans and Goals | KPI packages from strategic DIO priorities; align owners, milestones, and measures

  • Prepare and run reviews (content, insights, risk flags); maintain the integrated tracker for assigned scope

  • Partner with D&A to specify reporting needs; validate data quality and drive actions from insights

Engineering End‑to‑End Processes

  • Map current state, analyze gaps, and draft future‑state designs and requirements for priority processes

  • Pilot, enable, and roll out processes; document “what good looks like,” guard standards, and gather feedback to refine

  • Define process‑level KPIs/ROI and operate the closed‑loop—measure, learn, and improve

Driving Operationalization of Major Initiatives & Cross‑functional Programs

  • Convert initiatives into structured work plans with scope, deliverables, owners, and timelines; manage sequencing and interlocks

  • Run the governance cadence (agendas, materials, decisions, follow‑through) and keep a single view of risks and dependencies

  • Ensure initiative activation across impacted teams—expectations clear, decisions timely, issues escalated early

Track Budget, SG&A, and OPM Performance

  • Operate the day‑to‑day drumbeat for assigned cost/efficiency projects; track benefits, quantify variances, and propose corrective actions

  • Partner with Finance/Procurement on data pulls, spend analyses, and opportunities to optimize

  • Surface risks early and drive owner‑level accountability to hit targets

Qualifications

Given the scale and complexity of Equinix’s digital infrastructure business, the Ditital Strategy & Operations, should possess a strong understanding of:

  • 4-6 years in strategy/operations/PMO or consulting with hands‑on experience in process design, program execution, and performance management

  • Working knowledge of enterprise technology stacks and data practices; comfortable specifying reporting needs and using AI‑enabled tooling to streamline operations

  • Experience coordinating multi‑team initiatives and partnering with Finance/Procurement on cost and performance levers

Skills & Attributes

  • Structured, data‑driven problem solver; turns ambiguity into clear plans and owner‑level commitments

  • Operator’s mindset—cadence, follow‑through, and visible progress.

  • Strong facilitation and crisp written materials; simplifies complex topics for decision

  • Standards guardian with change‑enablement muscle; elevates ways of working across teams

  • Bias to action; anticipates risks and drives timely escalation

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual

Canada - Toronto Office TRO : 112,000 - 162,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more .

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Digital Strategy & Operations Manager • Toronto

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