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SAP Support AnalystGalent • Toronto, ON, Canada
SAP Support Analyst

SAP Support Analyst

Galent • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Overview

Location: Toronto, ON (Hybrid 2-3 days onsite)

Key Responsibilities

  • Deliver Level 2/3 support for SAP Ariba modules (Sourcing, Contracts, Buying & Invoicing).
  • Troubleshoot and resolve complex incidents, service requests, and integration issues between SAP Ariba and SAP ECC/S4.
  • Perform technical analysis: read and interpret SAP tables and Ariba data structures; validate data mapping and ensure successful execution of data migration jobs; gather and analyze business requirements for small‑scale changes; configure workflows, approval rules, templates, and custom fields in Ariba; conduct testing (unit, integration, UAT) and coordinate deployment.
  • Collaborate with procurement, finance, and IT teams to ensure smooth operations.
  • Work with SAP/Ariba support teams for escalations, patches, and upgrades.
  • Maintain detailed documentation and knowledge base for recurring issues and enhancements.
  • Ensure compliance with TD Bank’s security, governance, and audit standards.

Required Skills & Qualifications

  • 7–8 years of experience in SAP Ariba support and technical analysis.
  • Strong knowledge of Ariba modules (Sourcing, Contracts, Buying & Invoicing) and SAP ECC/S4 integration.
  • Ability to read tables, analyze data, and troubleshoot mapping issues.
  • Hands‑on experience with data migration, data mapping jobs, and integration troubleshooting.
  • Excellent problem‑solving, analytical, and communication skills.
  • Ability to work in a fast‑paced, regulated environment.

Nice-to-Have

  • Proficiency in SQL or similar query tools for data validation.
  • Experience in financial services or banking domain.
  • Familiarity with procurement compliance requirements.

Seniority Level

Associate

Employment Type

Contract

Job Function

Business Development

Industries

Technology, Information and Internet

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SAP Support Analyst • Toronto, ON, Canada

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