Talent.com
Soroc Technology
ServiceNow Business AnalystSoroc Technology • Toronto, ON, Canada
ServiceNow Business Analyst

ServiceNow Business Analyst

Soroc Technology • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Overview

We are looking for a ServiceNow Business Analyst / Administrator on contract for one of our banking clients in Toronto.

Client: Bank

Location: Toronto, 2 days a week onsite

Duration: 6 months

Role Summary

The ServiceNow Business Analyst acts as a bridge between business stakeholders and technical ServiceNow teams, gathering and translating business requirements into functional specifications that enable effective ServiceNow solutions. The role focuses on process improvement, platform adoption, and value realization, not platform development.

Responsibilities

  • Act as a liaison between business stakeholders and ServiceNow technical teams to translate business needs into functional requirements.
  • Gather and document requirements, create user stories, and support acceptance criteria and testing efforts.
  • Support process improvement, platform adoption, and value realization within the ServiceNow implementation.

Must Have skills / experience

  • Minimum 5 yrs of experience as Business Analyst with Enterprise clients in ServiceNow Modules
  • 5 yrs experience in Agile methodology
  • 5 yrs experience in Jira, Confluence and Scrum
  • Strong experience with documentation and creating user stories

Nice to have

  • Prior experience working with ServiceNow/ Asset Management / CMDB
  • Prior experience working with Banking Sector
#J-18808-Ljbffr
Create a job alert for this search

ServiceNow Business Analyst • Toronto, ON, Canada

Similar jobs

Senior Business Analyst - Service Now Hr - $87.6 - $97.6 An Hour

HighspringNorth York, Canada
Full-time

Seeking a Business Analyst with 3-5 years of ServiceNow experience, focusing on HRSD and ITSM modules.Responsibilities include requirement gathering, user story creation, and collaborating with dev... Show more

 • Promoted

Servicenow Grc Business Analyst, Senior Associate (Canada) - C$62,000 - C$99,500 A Year

RsmNorth York, Canada
Full-time

Seeking a Senior Associate Business Analyst to design and deploy GRC programs using ServiceNow.Responsibilities include stakeholder management, requirements gathering, process mapping, and project ... Show more

 • Promoted

ServiceNow Developer (Reporting & Analytics)

TELUS DigitalToronto
Full-time

ServiceNow Developer (Reporting & Analytics).ServiceNow Developer (Reporting & Analytics).Who We Are: Welcome to TELUS Digital where innovation drives impact at a global scale.As an award‑winning d... Show more

 • Promoted

Business Systems Consultant & Architect (Servicenow) - $103,431 - $141,247 A Year

CityEast York, Canada
Full-time

Seeking a Business Systems Consultant & Architect with extensive experience in ServiceNow implementations.Responsibilities include strategic initiative oversight, solution analysis, workflow de... Show more

 • Promoted

Business Systems Consultant & Architect (Servicenow) - $103,431 - $141,247 A Year

The CityNorth York, Canada
Full-time

Seeking a Business Systems Consultant & Architect to implement and optimize ServiceNow solutions, focusing on APM.Responsibilities include solution analysis, workflow design, stakeholder collab... Show more

 • Promoted

ServiceNow Business Analyst

Soroc TechnologyToronto, Ontario, Canada
Full-time

We are looking for a ServiceNow Business Analyst / Administrator on contract for one of our banking clients in Toronto.Client: Bank Location: Toronto, 2 days a week onsite Duration: 6 months Role S... Show more

 • Promoted

Expert Consultant, ServiceNow Solutions

EYToronto, ON, CA
Full-time

Drive change at EY as an Expert Consultant in ServiceNow, where your skills in software development and customer engagement can shine.Work with diverse client environments to craft impactful soluti... Show more

 • Promoted

Servicenow Solution Architect - $115,000 - $165,000 A Year

BdoToronto County, Canada
Full-time

The ServiceNow Solutions Architect will design and deliver ServiceNow solutions and provide architectural leadership. Show more

 • Promoted

ServiceNow Discovery Engineer / Analyst

Avanciers Inc.Toronto, ON, CA
Full-time

Avanciers Incorporated is hiring a ServiceNow Discovery Engineer / ITOM Specialist for one of our clients.ServiceNow Discovery Engineer / ITOM Specialist.This is an active job and application deadl... Show more

 • Promoted

Servicenow Business Analyst: Itil & Itsm Expert - C$75,000 - C$125,000 A Year

TAO Digital SolutionsToronto County, Canada
Full-time

Business Analyst needed to gather requirements, analyze processes, and implement solutions in ServiceNow for IT service management. Show more

 • Promoted

Servicenow Bsa: Itsm & Change Champion - C$80,455 - C$105,598 A Year

IT providerNorth York, Canada
Full-time

Seeking a Business Systems Analyst in Toronto to align IT service management with business goals, conduct needs analysis, and develop test plans using ITSM platforms like ServiceNow. Show more

 • Promoted

Experienced Business Analyst, ServiceNow Focus

BevertecToronto, ON, CA
Full-time

Join a leading company as a Business Analyst specializing in Technology Services in Toronto, Ontario.This hybrid role involves ServiceNow administration and integration tasks over a contract period... Show more

 • Promoted

Remote ServiceNow Functional Analyst

JobgetherToronto, ON, CA
Remote
Full-time

We are currently looking for a Senior ServiceNow Functional Analyst - REMOTE.In this role, you will provide911 essential support for customer environment operations, focusing primarily on organizat... Show more

 • Promoted

ServiceNow Developer

ScotiabankToronto, ON, CA
Full-time

Select how often (in days) to receive an alert:.Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Contributes to the overall success of the Infor... Show more

 • Promoted

Senior Business Analyst Contract Role

Source CodeToronto, ON, CA
Full-time

Take your expertise to the next level as a Senior Business Analyst in a contract role at 277 Front St W.This position alternates between onsite and remote work, combining flexibility with professio... Show more

 • Promoted

Remote ServiceNow HRSD Senior Functional Analyst

JobgetherToronto, ON, CA
Remote
Full-time

A leading consulting firm is currently seeking a Senior ServiceNow Functional Analyst for a remote opportunity.In this role, you'll provide essential support for customer environment operations, fo... Show more

 • Promoted

ServiceNow Business Analyst at Hydro One

HydrooneToronto, Ontario, Canada
Full-time

Transform employee experiences at Hydro One as a Business Analyst specializing in ServiceNow.Leverage your HRSD expertise in a hybrid work environment to drive impactful HR technology solutions.In ... Show more

 • Promoted

Servicenow - Solutions Architect - C$215,000 - C$225,000 A Year

Michael PageToronto County, Canada
Full-time

Solutions Architect to lead pre-sales engagements and design ServiceNow solutions, requiring strong platform deployment experience and communication skills. Show more

 • Promoted

Business Systems Analyst - Servicenow - C$80,455 - C$105,598 A Year

Long ViewNorth York, Canada
Full-time

Seeking a Business Systems Analyst in Toronto to align IT service management with business goals, gather requirements, design solutions, and manage stakeholder needs.Requires 8+ years of experience. Show more

 • Promoted

ServiceNow Business Process Consultant

AlldusToronto, Ontario, Canada
Full-time

Alldus is hiring on behalf of a leading Canadian organization for an experienced ServiceNow Business Process Consultantwith deep expertise in Customer Service Management.This is a high-impact oppor... Show more