Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts to understand requirements through gathering, documenting, and analyzing business needs. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent practice within the organization.
• Provides comprehensive I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with business stakeholders and subject matter experts to understand requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards.
• Leads and conducts business analysis to assess client business problems/opportunities.
• Applies re-engineering concepts to promote improvements through cost‑effective service delivery approaches.
• Leads analysis at varying levels of detail in alignment with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
• Develops strategies, prepares business cases and cost‑benefit analyses, and conducts feasibility studies.
• Develops sound processes for requirements gathering including JAD sessions, interviews, mockups, etc.
• Conducts business modeling, use‑case modeling, conceptual and logical data modeling, process and data flow modeling, business rules definition and non‑functional requirement definitions.
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
• Develops performance measures, traceability matrices for business analysis evaluation and conducts follow‑up.
• Experience developing strategies, preparing business cases and cost‑benefit analysis.
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and stakeholder engagement.
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
• Awareness of emerging I&IT trends and technologies.
• Excellent analytical, problem‑solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills.
• Team player with track record for meeting deadlines.
• Experience in the use of information retrieval packages.
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Ability to translate business and data requirements into specifications for designing appropriate technology solutions.
• Experience with a wide range of methods, tools and techniques for business analysis such as business functional modelling, business event modelling, business process mapping.
• Experience in structured, object‑oriented and agile methodologies for user requirements.
• Understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
Hybrid Work Arrangement: FFS will need to work at 5700 Yonge for 2-3 days per week.
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RQ08571 - Business Analyst - Senior • Toronto, ON, Canada
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