Talent.com
Aecon
Field Services ManagerAecon • Lachine, Quebec, CA
Field Services Manager

Field Services Manager

Aecon • Lachine, Quebec, CA
30+ days ago
Job type
  • Full-time
Job description

What is the Opportunity?

Safer. Faster. Smarter. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is a leading North American utility infrastructure provider with a strong track record delivering safe, reliable and innovative solutions across electrical, telecommunications, pipeline distribution and renewable energy markets. With operations across North America, Aecon Utilities supports critical utility infrastructure that powers and keeps communities connected. Guided by our core value of Safety Always, we partner with clients to build the infrastructure that powers the future.

Aecon Technical Solutions Inc. employs highly-trained technicians to perform telecommunications infrastructure installations. Whether at residential, retail, commercial, institutional or hospitality environments, ATSI is well-suited to assist clients with their telecom installation needs.

Reporting to the Operations General Manager, the Field Services Manager will support quality, training effectiveness, safety compliance, and performance management for our client programs throughout the province.

What You'll Do Here:

  • Serve as the primary operational liaison between ATSI, the client, and partner leadership teams, ensuring strong client alignment, proactive communication, and a consistently high level of service delivery.
  • Build and maintain trusted partnerships with stakeholders, clients, and customers.
  • Provide operational leadership, guidance, and oversight to partner leadership teams operating across Quebec.
  • Oversee the overall quality of field work delivered by partner teams, ensuring installations and repairs meet client and Aecon standards.
  • Manage program performance by reviewing SLA metrics such as customer satisfaction scores, visit completion, repeat rates, and upselling opportunities
  • Ensure partner teams maintain strong training programs and deliver ongoing technical and procedural training to their technicians.
  • Lead safety compliance for partner operations, including field safety audits, hazard assessments, and adherence to Aecon’s HSE requirements.
  • Promote an inclusive and collaborative work culture across all partner organizations.
  • Support partner leadership teams in coaching technicians on effective product‑recommendation practices.
  • Ensure partner teams receive the tools, training, and product knowledge needed for technicians to identify customer needs and recommend additional client solutions during installation and repair visits.
  • Review sales results with partner leaders to identify trends, gaps, and opportunities for improvement in attach and conversion rates.
  • Work with ATSI and the client to ensure consistent communication, alignment, and execution of sales initiatives across Quebec.

What You Bring to The Team:

  • Strong communication and interpersonal skills with the ability to influence, negotiate, and build strong relationships.
  • Demonstrated experience managing quality, safety, and performance across multiple partner groups.
  • Strong customer‑service mindset with well‑developed problem‑solving abilities.
  • Proven ability to manage multiple priorities independently in a fast‑paced environment.
  • Ability to travel locally in Quebec as required.
  • Strong committment to inclusion and diversity.
Create a job alert for this search

Field Services Manager • Lachine, Quebec, CA

Similar jobs

Field Sales Manager

Penske Truck LeasingMontreal (administrative region), QC, CA
Full-time

Field Sales Managers will provide the Sales teams and District Managers with the sales expertise and activity management necessary to support continued long‑term growth.They will coach and develop ... Show more

 • Promoted

Field Service Representative

Metso CorporationMontreal, Montreal (administrative region), CA
Full-time

We are seeking a Field Service Representative to join our Field Service team.You will be responsible for the coordination/planning and execution/supervision of activities related to the repair, mai... Show more

 • Promoted

Remote Area Field Training Manager Canada

Align Technology, Inc.Montreal (administrative region), QC, CA
Remote
Full-time

Join Align's North America Learning & Development team as an Area Field Training Manager, fully remotely based in Canada.This full-time position focuses on equipping sales teams with crucial skills... Show more

 • Promoted

Sales Manager, Quebec Region - Domtar

Domtarmontréal (lachine), montréal (lachine), ca
Full-time +1

Ariva, a wholly owned and operated Domtar business, offers a spectrum of best-in-class solutions to help businesses communicate, collaborate and compete more effectively.Ariva builds on the rich he... Show more

 • Promoted

Field Installation and Service Technician

MAAX Bath Inc.Montreal (administrative region), QC, CA
Full-time

MN Services is redefining the customer experience within the bathing industry by offering a complete end-to-end solution: product, installation, service, and resolution.Backed by the strength of th... Show more

 • Promoted

Manager, Digital Payments & Field Operations

Indigo GroupMontreal
Full-time

Le/la Gestionnaire, paiements numériques et opérations sur le terrain, Canada est responsable de stimuler l'adoption par les clients et les consommateurs de nos solutions et expériences de paiement... Show more

 • Promoted

Field Account Manager: Grow Profitable Partnerships

EMCO CorporationLaval
Full-time

A leading supplier in construction is seeking an Outside Account Manager in Laval, QC.The role involves developing customer relationships and maximizing profitable sales.Ideal candidates will have ... Show more

 • Promoted

Field Service Technician - montréal

Biessemontréal, qc, ca
Full-time

Join the Biesse Team as a Field Service Technician!.Are you a hands-on problem solver who enjoys working with heavy capital machinery in a fast-paced, dynamic environment? If troubleshooting, insta... Show more

 • Promoted

Lantern Regional Growth Manager

Employer Direct HealthcareMontreal (administrative region), QC, CA
Full-time

Drive growth in healthcare access as the Regional Growth Manager at Lantern by expanding provider networks and building strong relationships.Engage top specialists to ensure high-quality care for p... Show more

 • Promoted

Imaging Systems Field Account Manager – Western Canada

PhilipsMontreal (administrative region), QC, CA
Full-time

Une entreprise de technologie de la santé recherche un Account Manager pour l'Imagerie Médicale, basé sur le terrain en Alberta.Le candidat idéal aura plus de 5 ans d'expérience dans la vente de sy... Show more

 • Promoted

Field-Focused Territory Manager for Consultative Optical Sales

CooperVisionMontreal (administrative region), QC, CA
Full-time

Become a key player in optical sales as a Territory Manager specializing in consultative selling.Deliver tailored solutions to clients while fostering lasting relationships.In this role, you’ll wor... Show more

 • Promoted

Field Sales Manager - C$55,000 - C$60,000 A Year

OSL Retail ServicesMontréal, Canada
Full-time

The Field Sales Manager will build relationships, present Samsung products, and ensure sales targets are met in Montreal. Show more

 • Promoted

Field Deployment Manager, Technical Services (80% Travel)

Axon EnterpriseMontreal (administrative region), QC, CA
Full-time

A leading technology company is seeking a Technical Services Manager to lead the deployment of network, hardware, and software solutions.This role requires 80% travel and involves engaging with cus... Show more

 • Promoted

Field Activation Lead – Experiential Tours

The Kitchen North AmericaMontreal (administrative region), QC, CA
Full-time

A North American marketing agency is seeking an Experiential Tour Manager to oversee mobile activations and manage brand ambassadors.This role involves hands-on leadership in executing field operat... Show more

 • Promoted

Field Services Engineer

Physical ElectronicsMontreal
Full-time

Get AI-powered advice on this job and more exclusive features.Enhancing Performance, Productivity and Profitability.PHI) is a subsidiary of ULVAC-PHI, the world's leading supplier of UHV surface an... Show more

 • Promoted

Field Construction Manager

TELUSMontreal
Full-time

Network Deployment team is a dedicated group of high-performing individuals who contribute to making TELUS one of the leading telecommunications companies in Canada.Our competitive consumer offerin... Show more

 • Promoted

Sr. Manager, Patient Recruitment Operations - Reverba Global

Reverba Globalmercier, qc, ca
Full-time

We are open to candidates is the following Canadian provinces: ONT, AB, QC, MB.Help elevate real patient voices and amplify the experiences that move healthcare forward.At our company, we believe t... Show more

 • Promoted

Director of Managed Services Delivery — Remote Leader

S3 Technologies Inc.Montreal (administrative region), QC, CA
Remote
Full-time

A leading company in managed IT services is seeking a Director of Managed Services Delivery to oversee service performance and technical support teams.This role focuses on optimizing service delive... Show more

 • Promoted

Department manager

IGA extra Les Marchés Candiaccandiac, qc, ca
Full-time

Number of hours per week : between 40 and 40.We offer employees competitive total compensation packages that vary by position and location.Some websites that display our job openings may provide sa... Show more

 • Promoted

Field Service Technician - montréal

Novolexmontréal, qc, ca
Permanent

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and ... Show more