Manager Middleware Platform

Description

: Manager, Middleware Platform

You will be working on a 100% remote office schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Business Overview

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada, please visit

Position Overview

The Manager, Middleware Platforms, reporting into the Director, Technical Architecture, serves as the operational leader and technical owner of the enterprise integration and messaging platforms (e.g., Boomi, Solace). The role oversees a team of middleware specialists and is accountable for platform lifecycle management, roadmap execution, integration/API governance, and stewardship of the company’s API estate. This position works closely with business units, architecture, security, infrastructure, product teams, and clients to ensure the platform evolves to meet organizational needs while maintaining reliability, security, and scalability.

What You Will Do

• Lead, mentor, and develop a high-performing group of middleware experts while managing capacity, prioritization, and clear performance and development expectations
• Coordinate the delivery and operational support of integration and API solutions across business units and client environments. Encourage a culture focused on defect-free outcomes, ensure incidents are resolved on time and SLAs are met, and continually improve reusable patterns, guidelines, and support processes.
• Own the full lifecycle of data exchange and communication platforms—managing upgrades, patching, capacity planning, performance optimization, and documentation—while ensuring enterprise standards for availability, security, compliance, and scalability, providing reporting dedicated to critical issues, and partnering with vendors on customer concerns and long‑term planning.
• Lead integration and API governance by ensuring alignment with enterprise architecture, managing the full API lifecycle—including versioning, documentation, and usage reporting—and ensuring all integrations comply with data privacy, security, regulatory, and architectural requirements.
• Partner with Architecture on solution design and platform evolution, collaborate with Security, Data Privacy, Compliance, Infrastructure, and Application teams to ensure high‑quality end‑to‑end delivery, and engage with business units, product teams, and clients to understand needs, manage expectations, and provide clear reporting
• Adhere to enterprise risk frameworks and controls by completing all required risk activities on time, ensuring middleware platforms meet all security, risk, and audit requirements, and maintaining zero high‑risk findings through timely remediation of any identified gaps.

What We’re Looking For

• University degree, preferably in Computer Science, Engineering, or equivalent experience
• 5+ years’ experience with integration technologies.
• 3+ years of people management experience.
• Experience with enterprise integration technologies and shared-service delivery.
• 3+ years in an iPaaS, ETL, or ESB environment (e.g., Boomi, Solace).
• Solid understanding of APIs (REST, SOAP) and event‑driven architecture.
• Experience managing platform lifecycle activities and integration governance.
• Experience working with multiple business units and managing vendor relationships.
• Experience driving compliance with technical standards.

Nice to Have:

• Financial services experience.
• Boomi or Solace certifications.

The Expertise You Bring

• Proven leadership skills that enable guiding technical teams, enforcing quality, and promoting a zero‑defect culture.
• Excellent collaborator management, capable of negotiating priorities and building positive relationships.
• Strong technical expertise in integration technologies (Boomi, Solace, or equivalents).
• Deep understanding of API management and event‑driven architectures.
• Strong understanding of cloud, hybrid, and on‑prem infrastructure models and enterprise architecture principles.
• Solid knowledge of enterprise IT processes including change, incident, and problem management.
• Strategic planning capability with the ability to influence and drive strategic direction.
• Highly organized, self‑directed, and able to work effectively under pressure.