RQ10658 - Systems Testing/QA Specialist - Senior

Responsibilities:

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
  
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
  
• The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems.
  
• Executes functional, integration, system, and regression tests.
  
• Validates that the system behaves as expected under various conditions.
  
• Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.
  
• Works closely with developers to reproduce and resolve issues.
  
• Develops and maintains automated test scripts using tools like Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman.
  
• Integrate automated tests into CI/CD pipelines.
  
• Conduct performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes.
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
  
• Collaborate with developers, business analysts, and project managers to clarify requirements and ensure quality.
  
• Participate in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives.
  
• Maintain detailed documentation of test results, test coverage, and quality metrics.
  
• Provide input for user manuals and release notes.
  
• Ensure testing processes comply with industry standards and regulatory requirements.
  

General Skills:

• Experience in planning, organizing and implementing testing efforts at the specified experience level
  
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
  
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
  
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
  
• Experience executing functional tests, non-functional tests and systems level integration tests
  
• Experience supporting user acceptance testing and participating in UAT activities
  
• Experience with quality assurance principles, practices, tools and structured methodologies
  
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
  
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
  
• Knowledge and experience in all phases of the Systems Development Life Cycle
  
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
  
• A team player with a track record for meeting deadlines
  
• Knowledge of one or more automated testing tools
  
• Knowledge of system, integration, regression, and acceptance testing.
  
• Familiarity with Agile, Scrum, and Waterfall methodologies.
  
• Demonstrated ability to write clear, comprehensive test cases and execute them effectively.
  
• Experience with tools like ALM, JIRA, Bugzilla, TestRail, Zephyr, etc.
  
• Familiarity with tools like Selenium, Cypress, or Postman for API testing.
  
• Understanding of scripting languages (e.g., Python, JavaScript, Bash) for automation or test data setup.
  
• Demonstrated ability to write queries to validate data and perform backend testing.
  
• Clear grasp of the software development and testing life cycles.
  
• Experience conducting basic security testing and collaborating with security specialists for deeper penetration testing.
  
• Experience developing and managing robust test data strategies, including generating realistic and sufficient test data, ensuring data privacy, and managing test data environments.
  
• Validates data integrity, consistency, and accuracy across various system components and databases, performing data migration and transformation testing as needed.
  
• Experience developing and executing performance test scripts using tools like JMeter or LoadRunner, and analyzing performance bottlenecks and system scalability.
  

Desirable Skills:

• Knowledge and experience in at least one programming language
  
• Experience in the use of information retrieval packages
  
• Knowledge and understanding of testing methods in an object-oriented environment
  
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  
• Experience planning and organizing testing efforts for both large and small systems
  
• Experience coding automated test scripts to produce sets of automated test cases
  
• Experience testing Commercial Off-the Shelf Applications (COTS)
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• 10+ years of experience with different manual testing types: Systems testing, Mobile, AODA and UAT testing (must have)
  
• 10+ years of hands-on experience with BRD: analyzing business requirements and creating test data requirements (must have)
  
• Experience with statistics tools, e.g. Google Analytics and Crystal reports (must have)
  
• Extensive hands-on experience with Techniques, Methodology, tools to test accessibility for web and mobile applications (must have)
  
• Hands-on experience with accessibility testing using keyboard only, as well as via industry leading assistive technology tools (must have)
  

Nice to have:

• Previous experience with Driver Vehicle or health Services, Healthy Smiles Ontario, High Occupancy Lanes systems in ServiceOntario web portal
  
• Experience with Canada Post Address module and Government Payment Gateways
  

Skill Set Requirements:

Required Technical Skills and 10+ years of experience in the following:

QA experience:

• 10+ years of experience with DevOps/Agile/Scrum Methodology working with Web and Mobile technologies, as well as different OS/Platforms
  
• 10+ years of experience with different manual testing types: Systems testing, Mobile, AODA and UAT testing (must have)
  
• Solid experience creating Test Strategy/Test Plan document
  
• 10+ years of hands-on experience with BRD: analyzing business requirements and creating test data requirements (must have)
  
• Extensive experience with preparing detailed Test Cases, Test Scenarios, User Stories and Test data requirements
  
• Proven experience with identifying bugs in software; excellent ability to document and explain bugs/issues to Dev and business teams
  
• Solid experience with triaging defects, participating and leading triage meetings, and producing defect summary reports
  

Technical experience:

• Hands on extensive experience with DevOps
  
• Experience creating test cases, user stories, and test scenarios in DevOps
  
• Testing tools and techniques:
  
• AODA – JAWS, VoiceOver or other industry leading tools
  

Project experience:

• Previous experience with Driver, Vehicle services, Healthy Smiles Ontario, High Occupancy Lanes systems in ServiceOntario web portal (must have)
  
• Experience with Canada Post Address module and Government Payment Gateways (must have)
  
• Experience with statistics tools, e.g. Google Analytics and Crystal reports (must have)
  

AODA experience:

• Comprehensive Knowledge of WCAG 2.0+ success criteria for level A, AA
  
• Extensive hands-on experience with Techniques, Methodology, tools to test accessibility for web and mobile applications (must have)
  
• Hands-on experience with accessibility testing using keyboard only, as well as via industry leading assistive technology tools (must have)
  
• Experience testing PDFs, Word documents for accessibility
  
• Experience generating AODA test reports