Sales Engineer

Description:

Sales Engineer – Service Provider Customers

At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. With the Arbor Product suite, NETSCOUT has been focused on protecting the majority of the world’s service providers and largest enterprises offering the most comprehensive DDoS protection solution across the most demanding and complex environments. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT

NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

Position Summary

NETSCOUT is looking for a motivated and energetic individual to join our Sales Engineering team. In this role, the Sales Engineer (SE) will be responsible for providing pre-sales engineering support for the US service provider sales team on our DDoS solutions. You will be responsible for the technical sales win in the sales cycle by combining the technical expertise mixed with sound sales skills and articulating unique NETSCOUT value to our ISP customers.

By having a strong background in selling solutions and solid understanding of all phases of the sales cycle, you will support the sales team as a technical consultant. You will engage early in a deal to help set sales strategy, understand how to lead discovery, craft a solution to solve a customer’s business need, and get deep in validating solutions with key service provider stakeholder groups. This requires an in-depth understanding of a customer’s technical infrastructure and network.

What you need for this position:

• BA/BS in Computer Science/Network Engineering or equivalent experience
• 5+ years of Technical experience in networking, ISP and/or Security Industry, as a Sales Engineer with experience leading projects and working with customers.
• Technical and working knowledge of DDoS attacks, attack mitigations techniques, Netflow and DDoS detection as well as network and OTT visibility using flow and DNS data.
• Understanding of ISP (Tier1/Tier2) networks is extremely desirable.
• Technical experience with a security background and knowledge of Firewall, IDS, IPS, DDoS, network exploits, internet malware and packet analysis is preferred.
• Experience in customer engineering, network engineering for a data network vendor, service provider or network security is preferred.
• Experience selling and working in network management (Splunk, ArcSight and QRadar) is preferred.
• Must be able to create and deliver field trials, manage competitive bakeoffs, run onsite presentations, perform product demonstrations, lead whiteboard discussions, etc., to best present Netscout’s solutions in the best possible light in order to close deals to commercial customers.
• Ability to travel within Canada/U.S.

Specific Pre-Sales and Project Management Skills:

• Delivering persuasive customer value proposition presentation and demonstrations.
• Managing and delivering technology workshops.
• Building BOM’s / Project plans for customer requirements.
• Owning and responding to RFP/RFQ/RFI’s.
• Executive business case presentations.
• Conference/Seminar/webinar presentations.
• Understanding/Defining customer use cases (business and technical)
• Feature request definition, promotion and management.
• Building and delivering training for customers.
• Managing the delivery of a customer project.
• Negotiating and setting customer expectations.
• Organizing internal and external resources to ensure on-time, smooth and high-quality delivery.

Working at NETSCOUT

At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. We offer a compensation package that includes the following benefits:

• Generous vacation package
• Equity
• Matching 401k plan
• Tuition reimbursement
• Attractive medical and dental coverage options
• Domestic partner benefits
• Health and Dependent Care spending accounts and Health Savings Account options
• Life and Disability Benefits
• Volunteer Time Off, Matching Charitable Gifts

NetScout Systems, Inc. is an EEO/Affirmative Action Employer.