Job Description

Job Description – QA Analyst (Manual Testing)

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Role Overview

BMO Financial is seeking a detail-oriented QA Analyst with strong manual testing experience to support the validation of ATM applications, patches, and system upgrades. The ideal candidate will possess a strong understanding of the Software Testing Life Cycle (STLC), excellent communication skills, and experience with defect tracking and test documentation.

This role requires close collaboration with QA teams, developers, and production support teams to ensure high-quality releases and system stability.

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Key Responsibilities

• Execute manual test cases for ATM applications, system patches, and application upgrades.
  

• Perform functional, regression, smoke, and sanity testing.
  

• Validate ATM transactions, screen flows, and error scenarios to ensure system accuracy and reliability.
  

• Document test results, maintain test evidence, and log defects in defect tracking tools.
  

• Perform defect retesting and support post-deployment validation activities.
  

• Collaborate with cross-functional teams to ensure timely and high-quality releases.
  

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Required Qualifications

• 1–4 years of experience in QA / Manual Testing or an equivalent combination of education and experience.
  

• Strong understanding of:
  

  • Software Development Life Cycle (SDLC)
    

  • Software Testing Life Cycle (STLC)
    

  • Test case design and execution
    

  • Bug/Defect lifecycle
    

• Proven experience writing and executing detailed manual test cases.
  

• Hands-on experience performing functional, regression, and smoke testing.
  

• Excellent verbal and written communication skills.
  

• Strong analytical, problem-solving, and teamwork abilities.
  

• Familiarity with defect tracking tools such as JIRA or ALM.
  

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Essential Skills

• Communication
  

• Data Quality Management (DQM)
  

• Manual Testing Processes & Test Management
  

• Defect Lifecycle Management
  

• STLC Knowledge
  

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Preferred Skills

• Experience with ATM application testing
  

• Exposure to automation testing tools or frameworks
  

Requirements
Experience (Years): 4-6 Essential Skills: • Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer facing applications and business processes. • Handle multiple priorities and assignments with excellence and precision. • Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). • Directly support line of business development teams, provide guidance to them on implementation and changes for customer facing applications • Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. • Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications. • Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. • Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. • Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. • Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field. OR similar work experience. • Strong understanding of network protocols (HTTP/HTTPS, DNS, TCP/IP). • Proven experience as a CDN Engineer or similar role, with a strong focus on cybersecurity. • In-depth knowledge of Content Delivery Network technologies, including caching, load balancing, and content optimization. • Excellent problem-solving skills and attention to detail. • Strong communication and teamwork abilities. • Experience supporting 24/7/365 customer facing applications at enterprise scale. • Awareness and experience with cybersecurity tools and practices, such as firewalls, intrusion detection/prevention systems, and encryption. • Proficiency in scripting and automation (e.g., Python, Bash) a plus. • Relevant certifications (e.g., CISSP, CEH) are a plus but not required.