SAP FICA Functional Consultant - SAP ISU Domain

Role Title: SAP FICA functional Consultant

Location: Toronto, ON

Work Style: Hybrid (2-3 days at onsite)

Skills: Utilities - SAP FICA

Experience Required: 10 & Above

Collection Enhancements Project - FICA + BRFPlus Functional Consultant

Role Overview

An experienced SAP FICA Consultant with deep expertise in BRF+ to support dunning, collections, and payment arrangement enhancements within a regulated utility environment. The consultant will be responsible for configuring, optimizing, and simplifying SAP FICA and BRF+ solutions to improve collections performance, reduce customization complexity, enhance operational efficiency, and maintain regulatory compliance.

Key Responsibilities

• Configure and optimize SAP FICA dunning and collections processes, including dunning intervals, disconnections, notices, and correspondence

• Design, simplify, and maintain BRF+ rules for collections, payment eligibility, risk segmentation, and treatment logic, with a focus on reducing unnecessary customization

• Identify opportunities to replace complex custom logic with standard SAP and BRF+ capabilities where possible

• Implement and enhance payment arrangement (installment plan) rules, default handling, and installment calculations

• Support changes to collections correspondence, notices, and fact sheets to ensure accuracy and regulatory compliance

• Configure payment handling, adjustments, and automated write off processes for closed accounts

• Align FICA and BRF+ processes with digital channels and agent tools to improve operational efficiency and reduce handling time

• Support functional design, testing, deployment, and knowledge transfer for FICA and BRF+ enhancements

Required Experience

• 8+ years of SAP IS U / SAP FICA functional experience

• 5+ years of hands on experience with BRF+ for dunning and collections scenarios

• Strong experience with SAP FICA collections, disconnections, payment arrangements, and correspondence

• Proven experience working in utilities or other regulated industries

• Demonstrated experience simplifying complex customizations and BRF+ rule frameworks while maintaining compliance

Required Skills and Qualifications

• Deep expertise in SAP FICA (Contract Accounts Receivable and Payable)

• Advanced BRF+ configuration skills, including decision tables, rule sets, and process orchestration

• Strong understanding of dunning procedures, collections strategies, and disconnection processes

• Experience with installment plans, default logic, and write off automation

• Ability to translate regulatory and business requirements into maintainable, low complexity BRF+ solutions

• Strong analytical, problem solving, and documentation skills

Nice to Have

• Experience with collections or high volume utility environments

• Exposure to digital channels or agent desktop integrations related to collections

• Prior experience supporting large remediation or collections optimization