Server

Job Description

Job Description

SERVER JOB DESCRIPTION

Our Story :

We are where Toronto comes to play. At The Ballroom Bowl we believe our core product is service. We love elevating the game, ensuring that our guests have a stellar experience whether it be through bowling, food & beverage or private events. Our purpose behind the pins is a commitment to achieve the goal of service excellence through our actions, accountability and collaboration. In a technology filled world, we love living IRL and connecting with our team members and guests by knocking down a few pins.

Job Description :

• Create an exceptional guest experience with hospitality top of mind.
• Maintaining standardized steps of service.
• Ability to suggestively sell our food and beverage menu noting guest preferences and allergens.
• Ensuring accuracy of food and beverage orders.
• Ringing in sales into our POS system and processing payment ensuring all items are accounted for on the bill.
• Processing payments in a timely manner.
• Complete all opening and closing duties according to checklists and operational standards.
• Maintaining cleanliness and organization or the dining room and bowling areas.
• Maintain all health and safety standards when serving food and beverages.
• Effectively communicate with back of house team members to ensure our food timing standards are being met.
• Serve guests according to AGCO / SmartServe standards requirements.
• Stop serving guests according to AGCO / SmartServe requirements and standards.

Do you roll our way? Qualities we LOVE :

Qualifications :

At The Ballroom Bowl, we believe in maintaining an environment that is inclusive and accessible. If you require any accommodation through the interview process, please let us know.