Talent.com
Mondelēz International
People Experience AdvisorMondelēz International • Hamilton, Canada
People Experience Advisor

People Experience Advisor

Mondelēz International • Hamilton, Canada
30+ days ago
Salary
CA$64.00 hourly
Job type
  • Full-time
Job description

Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Your specific process area
  • Working in a shared service organization
  • Being a good team player and influencing others
  • Process design and mapping, and business requirement gathering experience
  • Communicating effectively, applying interpersonal skills and taking initiative

More about this role

This posting is for potential future openings across various locations throughout Ontario, Canada.

What extra ingredients you will bring:

  • Coaches and guides People Managers and Employees to use and benefit from self-service.

  • Assists with Knowledge Portal navigation and policy interpretation

  • Continuously improves the Knowledge base to increase usage and improve employee experience.

  • Active member of the Organization and Education & Training Pillars.

  • Time file submission for payroll.

  • Attendance governance.

  • Works with team to align policies and processes across locations

  • Supports the people leads with reorganizations, working closely with internal and external partners to complete the end-to-end process.

  • Ensures effective onboarding for new hires in partnership with Talent Acquisition.

  • Delivers people practices in line with all local legal/regulatory frameworks (e.g., policy changes, provide content for HR Training sessions, etc.).

  • Responsible to resolve escalations where local expertise is required. Involving relevant internal and external partners as needed.

  • System Mastery – has an in-depth working knowledge of all HR systems.

  • Champions the employee experience and drives continuous improvement and process efficiency in partnership with internal and external partners/stakeholders and leveraging technology where possible.

  • Accountable for workforce planning - time & attendance.

  • Updating knowledge base and policy review.

  • Delivering the Organization Pillar (IL6S); and support the implementation of local projects or initiatives.

  • Improve overall employee experience – leveraging the organizational model and supporting employee and manager self-serve.

Education / Certifications:

  • A Bachelor’s degree in Human Resources, Business Administration, or a related field is strongly preferred. We will also consider an equivalent combination of education and relevant experience.

Job Requirements:

  • Experience in a plant or manufacturing environment is an asset.

Travel requirements:

  • 5% GTA

Work schedule:

  • 37.5hrs per week

Salary and Benefits:

The expected base salary range for this position is $64 600 to $80 750 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 6% with the possibility for overachievement based on performance and company results. Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements. AI may be used as part of the recruitment process and in accordance with local laws. We are always looking for talented individuals to join our team. This posting is for potential future openings and applications will be reviewed and considered as positions become available. By applying, you consent to having your applications retained in accordance with applicable local privacy legislation.

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

RegularService Operations (Delivery)Global Business Services
Create a job alert for this search

People Experience Advisor • Hamilton, Canada

Similar jobs

Customer Experience Leader, Personal Insurance

BrokerLinkMilton, Halton Region, CA
Full-time

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity.... Show more

 • Promoted

Part Time Intervenor to Support People Who Are Deafblind

SensityHamilton, ON, CA
Part-time

Part Time Intervenor to Support People Who Are Deafblind.Sensity is a not-for-profit organization providing services and programs to members of the deafblind community.We are recognized in Canada a... Show more

 • Promoted

Senior Development Specialist, Major Gifts

Mohawk CollegeHamilton, ON, CA
Full-time

Monday – Friday, 35 hours/week.Fennell (hybrid work arrangements available).Payband 10 ($88,983 - $111,230 per year).August 3rd, 2026 at 7:00 pm EST.We believe the rich diversity among our students... Show more

 • Promoted

Occupational Therapist – Community Focus

Saint ElizabethHamilton, ON, CA
Full-time

Make a profound impact with SE Health as an Occupational Therapist focusing on community care.This hybrid role allows you to work directly with clients while applying your expertise.As part of a co... Show more

 • Promoted

Sales Team Leader - Fresh Bakery & Customer Experience

COBS BreadHamilton, ON, CA
Full-time

A popular bakery chain in Hamilton is looking for a Sales Team Leader to join their dynamic team.The ideal candidate will have at least one year of experience in a similar role, preferably in the b... Show more

 • Promoted

Adult Behavioral Support Specialist

Eliot Community Human ServicesHamilton, ON, CA
Full-time

Empower adults facing mental health challenges as a Behavioral Specialist I.Deliver person-centered interventions that promote recovery and resilience within a multidisciplinary team.Your role is c... Show more

 • Promoted

Community-Focused Team Leader Role

The Salvation Army InternationalHamilton, ON, CA
Full-time

Make a difference as a Community-Focused Team Leader with The Salvation Army in Hamilton, Ontario.This full-time position emphasizes leadership and individualized client support to drive community ... Show more

 • Promoted

Tech-Savvy Real Estate Advisor (Pre-Qualified Leads)

Zoocasahamilton, on, Canada
Full-time

A dynamic real estate company is seeking Agents in Hamilton to join their growing team.As a Zoocasa Agent, you'll be primarily engaging with pre-qualified clients, with marketing and administration... Show more

 • Promoted

retail store supervisor

Good Shepherd CentresHamilton, ON, CA
Full-time

Residential Shift Supervisor - Dorothy Day Place - Full Time.Monday to Friday – Afternoon and overnight rotation.Starting salary determined by factors such as relevant experience, qualifications, i... Show more

 • Promoted

Part-Time Focus Group Participant - No Experience Required

ApexFocusGroupMilton, ON, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Executive Personal Assistant | Growth & Training

Alphabe Insight IncHamilton, ON, CA
Full-time

A dynamic business solutions company in Hamilton is seeking a dedicated Personal Assistant to support their management team.Your responsibilities will include managing schedules, handling correspon... Show more

 • Promoted

Coordinator, Community Partnerships

Hamilton Tiger-Cats Football ClubHamilton, ON, CA
Full-time +1

Coordinator, Community Partnerships.Hamilton, Ontario (Hamilton Stadium: on-site role).Hamilton Tiger-Cats (CFL) and Forge FC (CPL).Community Partnerships & Player Relations.Senior Manager, Communi... Show more

 • Promoted

Member Experience Advisor Role at FirstOntario

Firstontario Credit Union LimitedHamilton, ON, CA
Full-time

Take on the role of Member Experience Advisor at FirstOntario and drive exceptional service for members.Address financial needs while building strong member connections.As a Member Experience Advis... Show more

 • Promoted

Hillel McMaster Engagement Coordinator

Hillel InternationalHamilton, ON, CA
Full-time

Take on the role of Engagement and Wellness Coordinator at Hillel McMaster.Your mission will be to foster a strong sense of belonging among students through innovative programming and support.This ... Show more

 • Promoted

Key Holder

Psycho BunnyGeorgetown, ON, CA
Full-time

Key Holder - Toronto Premium Outlets (on-site).Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious refined clothing brand turning heads with our premium quality, vibrant s... Show more

 • Promoted

In-Person Youth Soccer Coach - Summer

Summer FC - Learn to Play SoccerHagersville, ON, CA
Full-time

Join us as a Youth Soccer Coach and help shape the future of young athletes! This seasonal role involves working directly with children aged 3-8 from July to August.You will deliver engaging soccer... Show more

 • Promoted

Foundation Standard Facilitator

Pinnacle GroupHamilton, ON, CA
Full-time

Te whiwhinga mahi: The opportunity.We have a fabulous opportunity to join our team as the Foundation Standard Facilitator.This role will provide expertise and support to Pinnacle practices across t... Show more

 • Promoted

First-Person AI Video Trainer

Toloka AnnotatorsHamilton, ON, CA
Full-time

This is a project-based opportunity on an AI training platform — not a job.No fixed hours, no commitment beyond what fits your schedule.We're looking for people to record point-of-view videos of ev... Show more

 • Promoted

Guest Experience Team Member: Training & Growth

WorkstreamHamilton, ON, CA
Full-time

A multi-unit restaurant franchise in Hamilton, Ontario is seeking a Team Member who enjoys meeting new people and creating excellent experiences.The ideal candidate will be an enthusiastic individu... Show more

 • Promoted

Energy Advisor

Indotronix Avani GroupHamilton, ON, CA
Full-time

In-Office (Mon, Tue, Thu) | Remote (Wed, Fri).Join a team of engineers dedicated to partnering with agriculture and greenhouse customers to uncover innovative ways to use natural gas more efficient... Show more