Team Attendant, Labour & Delivery - U (J0226-0631)

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Team Attendant, Labour and Delivery
Your goal in this position is to contribute to the organization and optimal function of the Labour and Delivery Unit working with the physicians, registered nurses and unit secretaries to provide support to patients and patient care staff. You will be responsible for contributing to patient flow and enhancing patient family centered care on the unit. You have excellent written and verbal communication skills and the ability to work within a team and fast paced environment. You are able to establish and maintain patience, compassion and a courteous manner in relationships with patients, families, and co-workers. This position supports the hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

On a practical level, you will

• Practice safe transfer of patients and have knowledge of equipment and supplies.
  
• Respond to emergency situations.
  
• Assist nursing staff with patient care as needed
  
• Assist with transporting bloodwork to lab as needed and gathering additional supplies and equipment from other areas in the hospital
  
• Observe and adhere to all policies and procedures, work standards and safety regulations.
  
• Demonstrate ability to read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  
• Participate as a member of the interprofessional care team and maintain collaborative working relationship in the provision of supportive care on the Intensive Care Unit.
  
• Demonstrate ability to write routine reports and correspondence in the English language.
  
• Utilize effective communication skills with team members.
  
• Provide feedback to nursing staff of patient requests/needs.
  
• Communicate changing work priorities to co-workers.
  
• Establish positive rapport with patients/families and team members.
  
• Collaborate with centralized departments to obtain services, e.g., housekeeping/linen.
  
• Have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  
• Demonstrate initiative and problem-solving skills.

Qualifications

• Ontario Secondary School Diploma (OSSD) or equivalent.
  
• Completed Personal Support Worker (PSW) certificate from a College of Applied Arts and Technology.
  
• Registered and in good standing with The Health and Supportive Care Providers Oversight Authority (HSCPOA)
  
• Current Basic Cardiac Life Support certification (BCLS).
  
• Labour and Delivery experience is an asset.

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part-Time Casual position with 8 hour shifts, All shifts, Days, Evenings, Nights and Weekends, On an as needed basis in the Labour and Delivery Department.We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

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