Junior SRE Engineer

Role Name: Junior SRE Engineer

Location: Toronto 4 days a week on site

Job Type: Contract

Job Description:

• Perform system health check monitoring alerting and corresponding action as required
• Lead the investigation and analysis of application operational failures through to resolution and drive followup for root cause identification
• Analyse system monitoring dashboard Dynatrace logging system ELK and other tools to identify potential issues conflicts and risks
• Responsible for ensuring the production and maintenance of highquality support documents and processes
• Promotes innovative and improved methods of working and implements best practices
• Participate in walkthrough reviews of project release hand over specifications programs Implementation plans and PIV test plans
• Write SQL queries against database and generate reports
• Establish healthy working relationships across variety of IT partners units and platforms to build influence and impact with key business partners
• 2 years of handson experience using Microsoft Copilot in a corporate or enterprise environment

Musthave

• Excellent interpersonal and communication skills verbal and written
• Deadlinedriven and resultsoriented able to meet consistently highquality standards while handling a variety of tasks and deadlines simultaneously
• Strong experience in troubleshooting
• Understanding of one or more of the following programming languages databases platforms code management tooling andor web technologies
• Experience with SRE Site reliability Engineering Tools such as PagerDuty
• Knowledge of SQL

Nice to have

• Experience with architectureprocess workflow analysis and design
• Familiarity with ITSM