Talent.com
AutoCanada
Customer Service Representative - Excellence Auto CollisionAutoCanada • Scarborough, ON, CA
Customer Service Representative - Excellence Auto Collision

Customer Service Representative - Excellence Auto Collision

AutoCanada • Scarborough, ON, CA
21 days ago
Salary
CA$55,000.00 yearly
Job type
  • Full-time
Job description

Join the ride!

Position: Estimator/Customer Service Representative

Dealership: Excellence Auto Collision - Silver Star

Location: Offsite – (Unionville, Dealership)

Classification: Full Time, Immediate Hire
Salary: $55,000-$65,000 Annually

Excellence Auto Collision - Silver Star is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

We find opportunities to reward high-performers regularly and are looking for managers that empower and motivate their teams to do their very best. We want someone whose values align with our own and can support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

This role helps create appointments for our Loyalty Department, as well as handle our lease finance and cash portfolios.

What drives your day-to-day?

  • Create preliminary estimates and submit warranty claims for dealership approval
  • Assist with scheduling customer’s vehicles in for repair and collect payment upon delivery
  • Check in collision vehicles by taking intake photos and creating a work order
  • Support customer calls pertaining to repair status, insurance details and car rental inquiries
  • Proactively educate customers on the insurance and repair process to enhance the customer experience
  • Update customer information in the management system as required
  • Provide continuous repair updates to customers during the repair process
  • Assist with resolving customer issues as they arise in a professional and timely manner

What are the must-haves…

  • College diploma or two years’ relevant experience
  • Ability to speak Mandarin/Cantonese considered a strong asset
  • Proficient with Microsoft Office/Outlook, Mitchell Connect and Audatex
  • Exceptional customer service and problem-solving skills
  • Previous experience working within a body shop or auto claims
  • Able to work independently as well as part of a team
  • Excellent verbal and written communication skills

The Perks.

  • Competitive Compensation and Benefits Package
  • Employee Vehicle Purchase & Service Plans
  • Employee and Family Assistance Programs
  • Company-wide appreciation events and contests throughout the calendar year
  • Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

#LI-AT1

INCT

Create a job alert for this search

Customer Service Representative - Excellence Auto Collision • Scarborough, ON, CA

Similar jobs

BDC Service Representative at Volkswagen Midtown

The Humberview Group.Toronto, ON, CA
Full-time

Join the dynamic team at Volkswagen Midtown Toronto as a Service BDC Representative.Leverage your communication skills to provide exceptional customer service and assist clients in scheduling appoi... Show more

 • Promoted • New!

Vehicle Sales Representative at Weins Auto Group

Hyundai of AuroraAurora, York Region, CA
Full-time

Drive your career forward as a Vehicle Sales Representative at Weins Auto Group's Hyundai of Aurora.Focus on customer relationships and exceptional service in this dynamic sales role.This position ... Show more

 • Promoted

Customer-Focused Sales BDC Representative

Hogan ChevroletToronto, ON, CA
Full-time

Elevate your career at Hogan Chevrolet Buick GMC as a Sales BDC Representative.This role emphasizes outbound customer engagement and appointment setting to boost showroom traffic and dealership sal... Show more

 • Promoted

Automotive Sales Representative (Thornhill)

Honda of ThornhillThornhill
Full-time

Automotive Sales Representative.Honda of Thornhill, Thornhill, ON L4J1A1.Are you ready to elevate your career in the automotive industry? Honda of Thornhill is on the hunt for a motivated and enthu... Show more

 • Promoted

Telus Sales Representative

AventasToronto, ON, CA
Full-time

Avventas is an omni-channel marketing agency that has worked alongside brands like Telus, Rogers, Bell, RBC & BMO.We help brands unleash their unique point of view by conducting all our sales and m... Show more

 • Promoted

Customer Service Representative at TD

TDMarkham, ON, CA
Full-time

Join TD as a Customer Service Representative in Markham, Ontario.Engage in meaningful customer interactions and solve their inquiries swiftly within a supportive remote work framework.This position... Show more

 • Promoted

Customer-Focused Automotive Advisor

Lithia Motors, IncMarkham, York Region, CA
Full-time

Become a key player as a Junior Service Advisor in our automotive team.We're looking for a dedicated individual with a focus on customer satisfaction and communication to enhance our service qualit... Show more

 • Promoted

Customer Service Representative at Jukebox

JUKEBOX PRINTToronto, ON, CA
Full-time

Be part of the customer-focused team at Jukebox in Toronto, where your communication and organizational skills will shine.This Customer Service Representative role emphasizes problem-solving and su... Show more

 • Promoted

Sales Representative – Automotive Industry

ConcentrixToronto, ON, CA
Full-time

Become a vital player as a Sales Representative in the automotive industry, working remotely to assist customers with bilingual support.Your role will focus on providing stellar customer service wh... Show more

 • Promoted

Customer-focused Service Representative

Canadian LinenToronto, ON, CA
Full-time

Take on a rewarding role with Canadian Linen & Uniform Service Corp.Customer Service Representative.This position combines delivery, exceptional customer service, and sales in a collaborative envir... Show more

 • Promoted

Field Sales Representative

ALLDATAMarkham, York Region, CA
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Central cities to this Sales Representative's territory: Toronto, ON; Markham, ON; Scarborough, ON.ALL... Show more

 • Promoted

Equipment Sales Representative

Johnson Controls, Inc.Richmond Hill, York Region, CA
Full-time

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join a winning team that enables you ... Show more

 • Promoted

Sales Representative- Automotive Refinish

Sherwin-WilliamsToronto, ON, CA
Full-time

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of v... Show more

 • Promoted

Experienced Service Advisor at Canada One Auto Group

Toyota On The ParkToronto, ON, CA
Full-time

Be a pivotal part of Canada One Auto Group as an Experienced Service Advisor.Your commitment to exceptional service will drive positive customer experiences and loyalty.This full-time role requires... Show more

 • Promoted

Motivator Customer Service Representative Toronto

GoodLife FitnessToronto, ON, CA
Part-time

Elevate member experiences at GoodLife Fitness as a Customer Service Representative (Motivator) in Toronto.Your role is pivotal in greeting members and supporting their fitness journey.As a part ti... Show more

 • Promoted

Customer Service Representative - Auto Body

Mobile Auto Solutions, LLCRichmond Hill
Full-time

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years.As part of The Boyd Group, we have numerous locations throughout Western and Central Ca... Show more

 • Promoted

Customer Service Representative - Tech Products

ConvergysToronto, ON, CA
Full-time

Become a driving force in client satisfaction as a Customer Service Representative for Tech Products at Concentrix.This role allows you to work remotely while enhancing your customer support skills... Show more

 • Promoted

Service Excellence Representative at Ontario Wholesale Energy

Ontario Wholesale Energy Gas & ElectricToronto, ON, CA
Full-time

Elevate customer satisfaction as a Service Excellence Representative with Ontario Wholesale Energy.Ideal for someone with call center experience, this full-time role is in-person and focuses on pro... Show more

 • Promoted

Automotive Sales Representative in Toronto

The Humberview GroupToronto, ON, CA
Full-time

Become a Sales Representative at City Buick Chevrolet Cadillac GMC in Toronto.Engage with customers and guide them through the vehicle sales process, including test drives and inventory education.T... Show more

 • Promoted

Sales Representative- Automotive Refinish

The Sherwin-Williams CompanyToronto, ON, CA
Full-time

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of v... Show more