customer service manager - retailRuffell & Brown Window Covering Centre • Victoria, Capital Regional District, CA
customer service manager - retail
Ruffell & Brown Window Covering Centre • Victoria, Capital Regional District, CA
12 hours ago
Job type
- Full-time
Job descriptionRetail business Window coverings Office Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and / or volunteers Conduct performance reviews Supervise office and volunteer staff 3-4 people 5-10 people Point of sale system Word processing software Database software Business diagram software Electronic mail Spreadsheet Adobe Acrobat Reader MS Outlook Awnings Fast-paced environment Work under pressure Attention to detail Sitting Combination of sitting, standing, walking Adaptability Analytical Collaborative Creativity Efficiency Energetic Goal-oriented Hardworking Integrity Outgoing Positive attitude Proactive Quick learner Time management Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Interpersonal awareness Judgement Organized Team player Maturity PatienceResourcefulness Ability to multitask Dental plan Health care plan Mid-Senior level Full-time Other Retail
5 days ago Be among the first 25 applicants
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
3 years to less than 5 years
Work setting
Responsibilities
Supervision experience
Computer and technology knowledge
Area of specialization
Work conditions and physical capabilities
Personal suitability
Benefits
Seniority level
Employment type
Job function
Industries
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Customer Service Manager • Victoria, Capital Regional District, CA
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