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customer service manager - retail
customer service manager - retailRuffell & Brown Window Covering Centre • Victoria, Capital Regional District, CA
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customer service manager - retail

customer service manager - retail

Ruffell & Brown Window Covering Centre • Victoria, Capital Regional District, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

5 days ago Be among the first 25 applicants

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

3 years to less than 5 years

Work setting

  • Retail business
  • Window coverings
  • Office
  • Responsibilities

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Implement price and credits policies
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets and monitor revenues and expenses
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and / or volunteers
  • Conduct performance reviews
  • Supervise office and volunteer staff
  • Supervision experience

  • 3-4 people
  • 5-10 people
  • Computer and technology knowledge

  • Point of sale system
  • Word processing software
  • Database software
  • Business diagram software
  • Electronic mail
  • Spreadsheet
  • Adobe Acrobat Reader
  • MS Outlook
  • Area of specialization

  • Awnings
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
  • Personal suitability

  • Adaptability
  • Analytical
  • Collaborative
  • Creativity
  • Efficiency
  • Energetic
  • Goal-oriented
  • Hardworking
  • Integrity
  • Outgoing
  • Positive attitude
  • Proactive
  • Quick learner
  • Time management
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
  • Maturity
  • PatienceResourcefulness
  • Ability to multitask
  • Benefits

  • Dental plan
  • Health care plan
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Other
  • Industries

  • Retail
  • #J-18808-Ljbffr

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